SMB Account Executive

Canva • Austin, TX

11h

About The Position

Canva is seeking an SMB Account Executive to grow its footprint among small and medium-sized businesses. The role focuses on identifying and engaging SMB prospects, understanding their needs, and presenting Canva’s products and value proposition. The Account Executive will build long-term client relationships, meet sales targets, maintain accurate CRM records, and work with internal teams to improve the sales process and customer experience. The role is part of Canva’s sales team in Austin and contributes to the company’s global growth and mission to make design accessible.

Requirements

• Proven success in outbound sales or account management roles, preferably in a B2B or SMB-focused environment.
• Strong sales acumen and excellent negotiation, communication, and interpersonal skills.
• Results-oriented mindset and passion for revenue growth and delivering exceptional customer experiences.
• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced, target-driven environment.
• Familiarity with CRM and outreach software such as Salesforce, Outreach IO, Sales Navigator, and Gong.

Nice To Haves

• Prior experience in the technology industry or SaaS sales.
• Experience working with SMB clients.

Responsibilities

• Conduct outbound sales activities to identify, prospect, and engage SMB clients.
• Understand SMB customers’ needs, pain points, and objectives to tailor Canva’s solutions.
• Contact potential SMB clients by phone, email, and other channels to present Canva’s value proposition and product offerings.
• Build and maintain long-term relationships with SMB clients through regular communication, follow-up, and customer service.
• Collaborate with Sales & Success, Marketing, and Product teams to optimize the sales process and customer experience.
• Meet and exceed sales targets and performance metrics, including monthly quotas and conversion rates.
• Maintain accurate records of sales activities, customer interactions, and pipeline management in the CRM system.
• Stay informed about industry trends, competitors, and product developments to position Canva effectively in the SMB market.

Benefits

• Equity packages.
• Health benefits plans.
• 401(k) retirement plan with company contribution.
• Inclusive parental leave policy supporting parents and carers.
• Annual Vibe & Thrive allowance for wellbeing, social connection, office setup, and more.
• Flexible leave options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed