SMB Account Executive

Raken, Inc.•Carlsbad, CA

11d•Hybrid

About The Position

Raken is a cloud-based, mobile, collaboration platform for the construction industry. The primary responsibility for the SMB Account Executive at Raken is to close business. You will be expected to handle all stages of a typical SaaS sales cycle - lead nurturing, prospecting, discovery, product demonstration, negotiation, and closing. Seeking candidates near San Diego, CA for a hybrid role, blending on-site presence with occasional remote work flexibility. This is a non-exempt position.

Requirements

Bachelor's degree and 1-3 years of sales experience or an equivalent combination of education and experience
SaaS experience in either an AE or SDR role
Salesforce and/or other CRM tools experience, along with Zoom, Gmail and Slack experience are strongly desired
Experience within the Construction Industry preferred
Smart, ambitious, willing to learn and must be coachable
Customer-centric sales style - focused on helping and creating value for our customer instead of just "making a sale"
Team-oriented, but competitive nature
Love to help others & empathize with users of all experience levels
Have outstanding writing & communication skills
Enjoy solving problems & learning new things
Self-starter and will first try to solve any problem before asking for help
Reliable, optimistic & super-organized
Love to understand the needs of our customer and ask for the sale

Responsibilities

Engage a high number of inbound & outbound leads and facilitate through sales process
Generate revenue by converting trial users into paying customers
Schedule/provide web product demonstrations
General account management, emails, and support of potential customers
Assist customers in setting up accounts and share best practices
Maintain an up-to-date CRM with accurate notes and pipelines
Quickly respond to customer questions and provide recommendations for successful use of the product
Monitor existing accounts and help clients to be successful, which leads to upsell opportunities
Meet and exceed sales performance goals
Attend Daily/Weekly/Monthly meetings with sales team
Represent our organization at trade shows, events and demonstrations
Punctuality and regular attendance
Perform other related duties as assigned