Small Engine Parts Associate

Blain's Farm & Fleet • Clinton, IA

8h

About The Position

The Small Engine Parts Associate provides excellent customer service and an exceptional shopping experience while stocking, selling, and ordering small engine parts. The role includes processing special orders and warranty claims, maintaining parts inventory, using computer systems to create customer work orders, and supporting customers with product loading, work-completion updates, and payments.

Requirements

• Great communication skills.
• Proficiency working with computer systems to enter jobs, file warranty information, and assist with finding parts.
• Able to work evenings when needed and at least every other weekend.
• Able to pass a background check.

Nice To Haves

• Prior retail experience preferred.

Responsibilities

• Provide excellent customer service and an exceptional shopping experience.
• Process special orders and assist customers with warranty claims; communicate with manufacturers and vendors.
• Order, receive, and maintain small engine parts stock levels.
• Use computer systems to initiate and complete customer work orders.
• File warranty claims in a timely manner.
• Assist customers by loading and unloading products.
• Contact customers regarding work completion dates.
• Process payments for completed work at a register.
• Demonstrate awareness of and comply with Loss Prevention and safety policies and procedures.

Benefits

• Medical, prescription, dental, and vision benefits, plus short- and long-term disability, life insurance, ancillary benefits, and identity theft protection, available to full-time associates beginning on their 91st day of employment.
• Pet insurance.
• All major holidays and birthdays off.
• Advanced leadership training programs.
• Associate discounts on name brands.
• Internal recognition programs.
• 401(k) with company match.
• Weekend premium pay of $2.50 per hour on Saturdays and Sundays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed