At U.S. Bank, the Small Business Relationship Banker II serves as the primary Small Business Banking partner for assigned branches and relationships, providing comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million. The banker typically supports two to three branch locations and serves as a dedicated resource for branch teams addressing complex small-business client needs and opportunities. The role builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through. It interprets financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators to provide practical guidance and solution recommendations. The banker conducts outside prospecting and sales activities to grow revenue and meet assigned financial targets and growth goals. The banker identifies stated and unstated client priorities, aligns products and services with growth, efficiency, and risk objectives, and explains value, trade-offs, and next steps. Solutions may include business deposit products, lending and credit products, treasury management, payment solutions, business credit cards, digital tools, cash-flow tools, and other appropriate small-business solutions. The role develops internal and external relationships and coordinates with branch partners, centers of influence, clients, and other business-line partners throughout handoffs, decisions, follow-up, activation, usage, and realization of client value. Through regular engagement with assigned branches, the banker shares referral outcomes, effective sales and service practices, and insights about newly established small-business relationships. The banker balances acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.
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Job Type
Full-time
Career Level
Mid Level