Small Business Loan Operations Specialist

Nusenda Credit Union • North Valley, NM

1d

About The Position

Nusenda Credit Union is seeking a Small Business Loans Operations Specialist to support the full lifecycle of the credit union’s small business loan portfolio. This role involves preparing and reviewing loan documentation, servicing Small Business Administration (SBA) and conventional small business credit products. The specialist will collaborate with Small Business Relationship Managers, credit staff, and other internal teams to ensure operational accuracy and regulatory compliance throughout the lending process. Nusenda Credit Union is committed to excellent member service, being a great place to work, and making a positive difference in the lives of its members and communities. Diversity, equity, and inclusion are core values, and the company invests in employee careers with competitive benefits.

Requirements

• Three to five years of similar or related experience
• Associates degree, two year college degree or equivalent
• Effectively communicate with internal and external customers appropriately via in person, email etc.
• Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.
• Must be knowledgeable in Microsoft Office and all internal systems as affiliated with the department.
• Ability to adapt quickly to change and proactively communicate.
• Knowledge of SBA lending (7(a) and 504 programs), including proper closing document requirements.
• Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.

Responsibilities

• Prepare and review small business and SBA loan documentation using LaserPro to generate compliant loan packages, closing documents, and required SBA forms.
• Ensure documentation accuracy and completeness in alignment with internal policies and regulatory requirements using LaserPro.
• Maintain and monitor small business portfolio for accurate collateral, insurance, tax, and account data for small business loans.
• Ensure all servicing actions, payment postings, advances, and payoffs are processed correctly through XP2 and loan origination system (LOS).

Benefits

• Several health and wellness options
• Competitive 401(k) matching contributions
• Professional development
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree