Small Business Consultant
About The Position
At Network Solutions, the Small Business Consultant provides a consultative sales experience to customers interested in establishing and growing their online presence. The role educates customers about website design and search engine optimization (SEO) services, learns about their goals and current marketing strategies, and explains how the company’s services can help meet their needs. The consultant connects with existing customers and prospective customers through a hybrid approach of inbound and outbound calls, responding to online inquiries, emails, and internal referral leads. This position requires a customer-focused sales professional who can thrive in a high-volume, dynamic environment, maintain awareness of current SEO strategies, and consistently work toward meeting and exceeding sales quotas. The role is remote and supported by team leaders, coaches, and directors through team stand-ups, chats, and Microsoft Teams coaching sessions.
Requirements
- Driven to consistently meet and exceed sales quotas.
- Exceptional and persuasive verbal and written communication skills.
- Strong passion for helping small and medium-sized businesses succeed.
- Enthusiasm to learn about website design and SEO.
- Ability to handle change in a dynamic environment.
- Extraordinary interpersonal skills and ability to thrive, multitask, adapt, and prioritize in a high-volume environment.
Responsibilities
- Educate customers about website design services, understand their website goals, and explain how the team can help realize their vision.
- Educate customers about SEO services, understand their current marketing strategy, and discuss how it can be expanded.
- Maintain awareness of the industry and current SEO strategies.
- Connect with customers through inbound and outbound calls, including people who have submitted online inquiries, emails, or internal referral leads.
- Provide consultative sales assistance to existing customers and people interested in becoming customers.
- Work toward consistently meeting and exceeding sales quotas.
- Adapt, multitask, and prioritize in a high-volume, dynamic environment.
Benefits
- Health insurance options, including medical, dental, and vision coverage
- Health Savings Account (HSA)
- 401(k) matching
- Life, accidental death and dismemberment (AD&D), short-term disability (STD), and long-term disability (LTD) coverage
- Tuition reimbursement
- LinkedIn Learning
- Pet insurance
- Generous vacation policy
- Sales training
- Remote-work support through team stand-ups, team chats, and coaching sessions
- Diversity, inclusion, and learning and development programs, including affinity groups
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
