Small Business Banker

Valley Bank•Piscataway Township, NJ

About The Position

The Small Business Banker represents the bank in business development and relationship management for small business clients with approximately $5MM or less in revenue. The role generates deposit, lending, treasury, fee-income, and related business while addressing customer needs. It builds and maintains client relationships, develops referral networks and internal partnerships, provides customer service, and supports community engagement and the Bank’s CRA objectives. The position also interviews loan applicants, gathers financial documentation, and explains the business lending process and expectations.

Requirements

  • High school diploma or GED.
  • At least 3 years of related bank lending sales experience, or a combination of sales and credit analysis experience.
  • Strong book of business and centers of influence to drive immediate productivity.
  • Excellent interpersonal, written communication, and verbal communication skills.
  • Ability to calculate figures and amounts, including discounts, interest, and percentages.
  • Ability to work independently, manage multiple projects, and meet deadlines.
  • Ability to prioritize and organize assignments while managing multiple projects simultaneously.
  • Intermediate PC skills and knowledge of Microsoft Office and referral tracking programs such as Salesforce.

Nice To Haves

  • Bachelor’s degree in Business, Accounting, or Finance.
  • At least 3 years of bank lending sales experience and at least 1 year of credit analysis experience.

Responsibilities

  • Conduct prospecting and customer business development activities with small business clients to generate deposits, loans, treasury services, fee income, and related business.
  • Manage small business banking relationships through consistent outreach, nurturing, and growth.
  • Build referral relationships with real estate agents, brokers, CPAs, accountants, attorneys, and other centers of influence.
  • Develop professional relationships with bank associates, supplemental business lines, and vendors to cross-sell appropriate products and services.
  • Collaborate with other lines of business to meet clients’ specific needs.
  • Provide quality service to existing customers and accounts, resolve problems, and maintain communications through onsite visits and outbound calls.
  • Maintain knowledge of policies and Bank guidelines for the business line.
  • Refer lending, treasury management, residential mortgage, and deposit opportunities to bank partners and the named business units and vendors.
  • Participate in civic and community activities to promote the Bank’s products and services, maintain professional networks, and strengthen community ties.
  • Serve on a CRA board or committee to strengthen communities and support the Bank’s CRA objectives.
  • Interview loan applicants, complete applications, and gather required documentation to understand customers’ financial circumstances.
  • Educate borrowers about the business lending process and structure, and set expectations.
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