Small Business Advisor

Gulf Winds Credit Union•Pensacola, FL

140d•$60,000 - $75,000•Onsite

About The Position

The Small Business Advisor supports Gulf Winds’ Commercial Department by tracking member-business development activities, preparing reports, managing schedules, and assisting with operational improvements. The role combines administrative and member-facing work to support efficient lending operations and proactively grow relationships with existing and prospective small business members. The Advisor presents deposit, treasury, credit, and related product and service solutions that address members’ needs and financial goals. The position also involves community outreach, including visiting businesses, making outbound calls, and potentially conducting educational seminars. The Advisor works closely with the VP of Commercial to align with strategic goals and implement a plan to grow the commercial portfolio. Candidates must manage multiple priorities, maintain confidentiality, adapt to changing demands, and demonstrate emotional intelligence and effective teamwork. The position is based in-office in Gulf Winds’ Pensacola, Florida market and operates primarily in an office setting. The normal schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. Occasional after-hours work or travel may be required for deadlines, conferences, seminars, or client meetings.

Requirements

Three to five years of similar or related experience.
A bachelor’s degree, or formal industry-recognized certifications equivalent to a bachelor’s degree.
Effective organizational, multitasking, and prioritization skills.
Excellent verbal, written, and interpersonal communication skills.
Ability to work independently without supervision.
Ability to provide exceptional member satisfaction to retain and grow member business relationships.
Ability to travel if required to perform essential job functions.
Working knowledge of current lending practices and policies and commercial loan documentation.
Detail-oriented, with strong time-management and organizational skills.
Ability to manage multiple priorities, maintain confidentiality, adapt to changing demands, and demonstrate emotional intelligence and effective teamwork.
Must adhere to safety rules and regulations.

Responsibilities

Provide administrative support to the Commercial Loan Department throughout loan processing and closing.
Follow the sales management process and maintain a regular calling program for members and prospects to generate new deposit and loan business.
Meet with existing members and prospects through personal calling and other contacts to discuss business needs and recommend credit union solutions.
Work with borrowing members to obtain updated financial information on an ongoing basis.
Communicate lending decisions to members.
Represent the credit union at civic and community functions to enhance its image and develop business.
Collect supporting documents for loan processing and approval.
Perform other job duties as assigned.
Originate $600,000 in new business loans per quarter.
Contribute to deposit growth tied to the loan portfolio, with an example target of a 10% deposit-to-loan ratio.
Maintain a healthy portfolio with delinquencies under 2%.
Handle referrals expeditiously, conduct professional loan interviews, gather information accurately, and quote rates and pricing accurately.
Build strong relationships with business referral sources and achieve successful referrals.
Attend community involvement or business development events.
Ensure transactions and activity comply with applicable regulations.