Small Appliance Sr Sales Representative
About The Position
BrandsMart is seeking a results-driven retail Senior Sales Associate for its small appliance department. The role is responsible for sales activities from generating leads through closing sales, helping customers identify their needs, answering questions about products, recommending suitable solutions, and resolving complaints. The position also involves supervising small appliance sales staff, assisting them with closing sales, and using pricing overrides when needed. The successful candidate provides excellent customer service, stays knowledgeable about product features, maintains assigned areas in an in-stock and presentable condition, and contributes to department sales goals.
Requirements
- High school degree.
- Proven work experience as a retail sales associate, sales representative, or in a similar role.
- Basic understanding of sales principles and customer service practices.
- Proficiency in English.
- Basic math skills.
- Working knowledge of customer and market dynamics and requirements.
- Track record of exceeding sales quotas.
- Hands-on experience with point-of-sale transactions.
- Familiarity with inventory procedures.
- Solid communication and interpersonal skills.
- Friendly and energetic personality with a customer-service focus.
- Ability to perform under pressure and address complaints in a timely manner.
Nice To Haves
- Bachelor of Science degree in Marketing or a related field.
Responsibilities
- Supervise the small appliance sales staff.
- Use pricing overrides or offer better pricing when authorized.
- Assist sales staff in closing sales.
- Ensure high levels of customer satisfaction through excellent sales service.
- Assess customer needs and provide assistance and information on product features.
- Welcome customers to the store and answer their queries.
- Meet department sales goals on a monthly, quarterly, and yearly basis.
- Take additional steps to drive sales.
- Maintain assigned areas in an in-stock and presentable condition.
- Actively seek out customers in the store.
- Remain knowledgeable about products and discuss available options.
- Process point-of-sale purchases.
- Cross-sell products.
- Handle merchandise returns.
- Work with co-workers to ensure proper customer service.
- Build productive, trust-based relationships with customers.
- Comply with inventory control procedures.
- Suggest ways to improve sales, such as planning marketing activities or changing store design.
Benefits
- Competitive performance incentives.
- Advancement opportunities.
- Employee assistance program.
- Employee purchase program with exclusive discounts.
- Physical and financial well-being programs.
- 401(k) plan with contribution matching.
- Paid time off, including vacation days, sick days, and holidays.
- Life and disability insurance.
- Medical, dental, and vision insurance.
- Pay on Demand.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
