Slots Sr Gaming Technician

Red Hawk Casino•Placerville, CA

1d•Onsite

About The Position

The Slots Sr Gaming Technician is responsible for the repair, maintenance, and setup of Electronic Gaming Devices (EGDs) in accordance with gaming regulations. This role involves hands-on technical work, troubleshooting, and ensuring the integrity of gaming equipment. The technician will also assist management and floor personnel, maintain knowledge of gaming laws, and promote positive guest relations.

Requirements

High school diploma or GED required.
At least one year slot technical experience required.
Must be able to frequently lift and/or move up to 100 pounds.
Must be at least 21 years of age.
Possess knowledge of moving mechanical parts, EGDs, electronics and electrical functions.
Demonstrates proficiency in the use of test metering devices as well as use of all EGD test and troubleshooting equipment.
Instructs Gaming Technicians and Apprentice Gaming Technicians on the technical aspects of gaming device repair.

Nice To Haves

Electronics degree preferred.

Responsibilities

Handles floor repair and proper preventative maintenance of all EGDs, including cleaning and overhauls, in accordance with gaming regulations.
Handles the initial setup and checkout of new EGDs.
Assists Management in the breakdown, relocation, and setup of EGDs and stands.
Assists Slot Floor people in verifying jackpots when the system is down (manual mode).
Assists in ensuring EGD integrity when jackpots occur and at other times requested by Operations management.
Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and regulations, as well as property internal controls, policies, and procedures.
Brings disputes and unusual guest activities to the attention of the shift manager.
Promotes positive guest relations through prompt, courteous, and efficient service.
Performs immediate, periodic, and overhaul maintenance on EGDs, equipment, hardware, and peripheral attachments.
Identifies and isolates electronic faults at board level.
Assists floor personnel upon demand in guest service and disputes.
Performs maintenance and repair functions to electrical/electronic faults on EGDs up to the printed circuit board level.
Researches and diagnoses EGD malfunctions.
Performs repairs and preventative maintenance of gaming systems (progressive systems and accounting systems).
Performs all other duties as assigned.