Slots Gaming Tech

Red Hawk Casino•Placerville, CA

5d•Onsite

About The Position

This role is responsible for the repair, maintenance, and setup of slot machines, ensuring compliance with gaming regulations and promoting positive guest relations. The technician will perform preventative maintenance, handle machine overhauls, and assist with machine relocation. They will also support operations during system downtime and ensure machine integrity. Maintaining knowledge of gaming laws and property policies is crucial, as is bringing disputes and unusual guest activities to the attention of management. The position requires promoting excellent guest service.

Requirements

Must be able to frequently lift and/or move up to 100 pounds.
Must be at least 21 years of age.

Nice To Haves

High school diploma or GED preferred.
Electronics degree preferred.

Responsibilities

Handles floor repair and proper preventative maintenance of all slot machines, including cleaning machines, overhauls, etc.
Handles the repair, overhaul, and proper preventative maintenance of all electrical and mechanical slot machines in accordance with gaming regulations.
Handles the initial set-up and checkout of new slot machines.
Assists the Gaming Technician Supervisor in the breakdown, relocation and reset up of relocated machines and stands.
Assists floor people in verifying jackpots and fills as needed when system is down (manual mode).
Assists in ensuring machine integrity when jackpots occur and at other times requested by Operations management.
Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and regulations, as well as property internal controls, policies and procedures.
Brings disputes and unusual guest activities to the attention of the shift manager.
Promotes positive guest relations through prompt, courteous and efficient service.
Performs all other duties as assigned.