Slot Technician II

CLIFF CASTLE CASINO HOTELCamp Verde, AZ
$17 - $0Onsite

About The Position

Perform repairs and complete routine maintenance of gaming equipment in accordance with CCCH, department, and compact policies/procedures. Position requires working in an environment where smoking is permitted. Must be comfortable with exposure to smoke while performing job duties.

Requirements

  • Must have previous Slot Technician experience.
  • Demonstrates an aptitude for electronics, computers and mechanical devices.
  • Familiarity with hand and power tools.
  • Able to meet all Slot Technician I duties and requirements.
  • Knowledge of Oasis System hardware and software modules (e.g., Diagnostic Monitor, Floor Logix, etc.)
  • Ability to learn new mechanical and electronic systems.
  • Must be 18+ years old and be available for all shifts, including weekends and holidays.
  • Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.
  • Must adhere to all Cliff Castle Casino Hotel policies and procedures.
  • Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment.
  • Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.

Nice To Haves

  • Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

Responsibilities

  • Ensure all slot machines and kiosks are in working order, operating correctly, secure and tamper-proof.
  • Move and place machines as directed.
  • Conduct parts inventories.
  • Test and audit slot machine functionality.
  • Inform Slot Shift Supervisor of improper or irregular play by a guest that may cause damage to a machine/equipment.
  • Ensure compliance with all gaming regulations and ordinances.
  • Perform other duties as assigned.
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