Slot Technician - Slot Operations

Hard Rock Hotel & Casino Ottawa•Atlantic City, NJ

1d•Onsite

About The Position

Under the direction of the Slot Technician Supervisor, this position is responsible for installing, upgrading, converting, servicing, adjusting and repairing SLOT machines. Applies electrical theory and related knowledge to test, repair and maintain the SLOT machines and related gaming equipment. Respond promptly to calls on the casino floor, diagnose causes of malfunctions and failures and take immediate appropriate action. Always promotes positive public/employee relations by providing friendly service to players and employees, being able to meet their needs. Rebuilds, overhauls, converts, adjusts, calibrates, aligns and modifies any slot machine and related gaming equipment. To obtain a working knowledge of various electronic and electro-mechanical equipment. To repair and reactivate malfunctioning and out of order machines with minimal effect to the operation. Maintains a clean, safe, hazard-free work environment within area of responsibility. Performs all service requirements for SLOT machines included in the installation and relocation. Performs all essential duties for preventative maintenance. Other duties as assigned. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. Demonstrate actions and behaviors that reinforce the Company’s Mission and Values. Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Other duties as assigned.

Requirements

Minimum 1-year experience and/or training as electronics technician responsible for maintenance and repair; or the equivalent combination of education and experience.
Must hold valid CER issued from NJ Gaming Enforcement or able to obtain one.

Responsibilities

Installing, upgrading, converting, servicing, adjusting and repairing SLOT machines.
Applying electrical theory and related knowledge to test, repair and maintain the SLOT machines and related gaming equipment.
Responding promptly to calls on the casino floor, diagnosing causes of malfunctions and failures and taking immediate appropriate action.
Promoting positive public/employee relations by providing friendly service to players and employees, being able to meet their needs.
Rebuilding, overhauling, converting, adjusting, calibrating, aligning and modifying any slot machine and related gaming equipment.
Obtaining a working knowledge of various electronic and electro-mechanical equipment.
Repairing and reactivating malfunctioning and out of order machines with minimal effect to the operation.
Maintaining a clean, safe, hazard-free work environment within area of responsibility.
Performing all service requirements for SLOT machines included in the installation and relocation.
Performing all essential duties for preventative maintenance.
Demonstrating a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
Demonstrating actions and behaviors that reinforce the Company’s Mission and Values.
Ensuring prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.