Slot Technician
About The Position
Perform and maintain slot machines ensuring excellent service and value to our guests. Responsible for the repair, modification, and preventative maintenance of all Slot machines, Ticket Redemption Kiosks, and associated hardware and software. Responsible for ensuring all machines and Ticket Redemption Kiosks are functional and ready for play. Responsible for checking of equipment for malfunctions and preventive maintenance, ensuring minimum downtime of equipment. Responsible for coordinating all requisitions for spare/needed parts orders with Lead Technician. Responsible for assisting guests and Slot personnel with guest service and repair problems and questions regarding machines.
Requirements
- High school diploma or GED certificate.
- Six months experience in repair of electrical and/or electronic equipment.
- Good mechanical aptitude and experience using mechanical tools (i.e. sockets, wrenches, screw drivers, etc.).
- Administrative abilities, including record keeping.
- Excellent verbal and written communication skills.
- Ability to work in a team environment.
- Excellent guest service skills.
- Current knowledge of occupational safety issues.
- Ability to work productively.
- Possess active listening skills.
- Knowledge of rules and procedures of electronic games or similar experience.
- Pass NRWC pre-employment testing.
- Ability to work all shifts including weekends and holidays.
- Ability to obtain a Class III Gaming License.
- Ability to stoop, kneel, crouch, reach, push, pull.
- Ability to stand or move around continuously for 8 or more hours.
- Ability to lift 75 pounds.
- Ability to tolerate a smoke-filled environment
Nice To Haves
- One year of experience in repair of electrical and /or electronic equipment.
- Ability to problem solve.
- Ability to take initiative.
- Ability to multi-task.
Responsibilities
- Repairs, modifies and maintains Slot machines and Ticket Redemption Kiosks.
- Maintains all other property and equipment.
- Assists guests and Slot personnel.
- Ability to explain how to play the machines offered in the Casino.
- Awareness of gaming lights on gaming machine(s).
- Proper radio etiquette.
- Displays a high level of guest service skill.
- Perform other duties as assigned.
Benefits
- FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
- FREE Short-Term Disability, Life and Accident Insurance
- FREE Meal during shift
- FREE gaming license renewals
- FREE uniform dry cleaning services
- $1 per hour shift differential
- Paid Time Off & Paid Holidays
- Floating holidays
- 401(K) Retirement Program (match up to 4%)
- Tuition Reimbursement
- Health & Wellness Reimbursement
- Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
- Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
- Flex spending and Dependent care spending
- Career advancement opportunities
- Periodic Team Member contests and giveaways
- Team Member dining and gift shop discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
