Slot Technical Supervisor

Gaming Enterprise•Prior Lake, MN

19h•Onsite

About The Position

Come be a leader on our Slots Team! We are looking to add a self-guided leader who is creative, responsible, has high-energy, and is eager to work with other departments and independently. As a Slot Technical Supervisor, you will lead the Slot Technicians and coordinates daily tasks to ensure quality service. Enjoy weekly pay, career growth opportunities, and health benefits! Whatever your career goals may be, let Mystic Lake Casino help get you there!

Requirements

Must be 18 years of age or older.
Associate Degree in Electronics field or a combination of education and Slot repair experience equal to two years.
Advanced proficiency in word-processing, spreadsheets, database, electronic mail software and operating systems.
Valid driver's license may be required with a good driving record.
Industrial Truck Driving permit may be required (forklift).

Responsibilities

Supervises the Slot Technicians while directing the workflow on the floor and bench to maintain quality of guest service and efficient repairs while ensuring regulatory compliance.
Verification level for jackpot above specified amounts.
Supervises Slot Technicians and coordinates daily tasks to ensure quality service.
Monitors slot repair activities to ensure compliance with all departmental procedures and regulatory requirements.
Monitoring and maintenance of the gaming system to ensure its integrity.
Mentors subordinates and assists in team member training and development.
Completes performance appraisals on direct reports.
Conducts machine verifications for large jackpots and reports results to the Slot Shift Manager before jackpot hand pay.
Resolves guest-related machine problems in a prompt, courteous, and professional manner.