Slot Supervisor
Boyd Gaming•Kansas City, MO
•$43,888 - $70,000•Onsite
About The Position
Ameristar Kansas City is seeking a Slot Supervisor. The successful candidate will provide friendly, courteous and efficient guest service and ensure a prompt response to all guests’ needs. You will also provide cashiering, slot machine services, transaction verification, assistance and oversight to Slot Service Specialists.
Requirements
- High school diploma or equivalent
- One-year slot experience or prior slot experience
- Excellent communication and guest service skills for both internal and external guests.
- Ability to count money and make change.
- Basic computer, math, reading, and writing skills.
- Always conduct oneself in a manner that reflects a positive and professional image
- Ability to establish rapport with other team members throughout the casino
- Maintain a positive attitude at all times
- Be able to work in a fast paced 24/7 environment.
- Must be available to work nights, weekends and holidays.
Nice To Haves
- Supervisory skills, preferred but not required.
- General knowledge of Microsoft Word, Excel, and Outlook is a plus.
Responsibilities
- Adhere to all department and property policies, procedures, and internal controls
- Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity.
- Coach, monitor, and develop team members for improved performance
- Issuing timely performance evaluations on subordinates while offering developmental guidelines and resources to achieve goals
- Through teamwork with other Slot Supervisors and the Slot Service Specialists, ensure great guest service and prompt response to guests’ needs at all times
- Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy
- Verify, process, and authorize jackpot payouts
- Support and assist Slot Service Specialists and other Slot Supervisors on the Casino Floor
- General monitoring of job performance of Slot Service Specialists
- Consistently monitor and manage the departments’ labor and payroll standards.
- Assist Guests with general questions concerning the Casino
- Respond to change lights on slot machines and assist customers needing change or other assistance
- Other various duties as assigned by the Casino Operations Assistant Shift Manager
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
