Slot Shift Manager
About The Position
Maintain the daily technical operation and activity of all slot machines and associated staff on the casino floor. Promotes superior guest service. Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani. Responsible for payouts of fifteen thousand and higher. Help audit and analyze daily performance and revenue reports, machine exception reports and progressive reports. Help identify mechanical and accounting related machine problems. Maintain the slot data system. Maintain all necessary paperwork and documentation regarding all slot machine activity, maintenance, repairs, key control requirements and inventory control. Assist in supervising, training, coaching, scheduling, and evaluating all positions within the department. Help safeguard against theft and ensure the security and integrity of all casino property. Keep abreast of all special event functions, entertainment, and restaurant schedules within the department. Keep other departments informed of developments which affect their area. Assist enforcement of department, company and state gaming regulations, policies, and procedures. Document and report the daily activities of the shift. Assist the Slot Operations Manager as needed. Other duties as assigned.
Requirements
- High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
- One (1) year of casino manager experience in a high volume, complex casino environment, or one (1) year lead slot attendant experience.
- Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
- Intermediate MS Office skills with an emphasis on Excel.
- Previous money handling experience.
- Ability to use an “in ear” communication device.
- Must be able to stand and walk for long periods of time.
- Must be able to bend, pull, lift and reach.
- Must be able to work various shifts and flexible hours.
- Must be willing to work in a smoking environment.
- Must be willing to adhere to company health and safety measures.
Nice To Haves
- Knowledge of SDS, CMP and LGS preferred.
- Slot experience preferred.
Responsibilities
- Promotes superior guest service.
- Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
- Responsible for payouts of fifteen thousand and higher.
- Help audit and analyze daily performance and revenue reports, machine exception reports and progressive reports.
- Help identify mechanical and accounting related machine problems.
- Maintain the slot data system.
- Maintain all necessary paperwork and documentation regarding all slot machine activity, maintenance, repairs, key control requirements and inventory control.
- Assist in supervising, training, coaching, scheduling, and evaluating all positions within the department.
- Help safeguard against theft and ensure the security and integrity of all casino property.
- Keep abreast of all special event functions, entertainment, and restaurant schedules within the department.
- Keep other departments informed of developments which affect their area.
- Assist enforcement of department, company and state gaming regulations, policies, and procedures.
- Document and report the daily activities of the shift.
- Assist the Slot Operations Manager as needed.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
