Slot Lead Attendant

Nisqually Red Wind Casino•Olympia, WA

5d•Onsite

About The Position

Assists with daily operations of the department. Responsible for ensuring excellent guest service and value to our guests. Assumes authority of Slot gaming areas in the absence of the Slot Station Supervisor. Assists Slot Station Supervisor in daily operation of department. Performs supervisory and administrative/operational duties. Oversees day-to-day operations of Slot gaming area.

Requirements

High school diploma or GED certificate.
Basic math skills.
Must complete Title 31 requirements.
Minimum of one (1) year as a Slot attendant.
Excellent guest service skills.
Knowledge of rules and procedures of electronic games or similar experience.
Ability to problem solve.
Possess excellent decision-making skills.
Possess leadership skills.
Possess active listening skills.
Pass NRWC pre-employment testing.
Ability to work all shifts including weekends and holidays.
Ability to obtain a Class III Gaming License.
Manual and finger dexterity for operation of personal computer and routine paperwork.
Ability to stand or move continuously for 8 hours or more.
Ability to lift 40 pounds.
Ability to tolerate a smoke-filled environment.

Nice To Haves

Knowledge of gaming regulations and related financial requirements.
Ability to multi-task.
Ability to follow through with projects.
Ability to utilize Microsoft Office Programs.

Responsibilities

Ensures proper operation of department and conformity with Casino policies and procedures.
Handles guest and Team Member disputes.
Demonstrates positive guest and Team Member relations.
Reviews internal audit work daily in accordance with gaming policies and procedures.
Supervises game loading, auditing and reconciling.
Directs and/or coordinates Slot operations to obtain optimum efficiency and economy.
Ensures department compliance with Tribal-State Compact.
Provides and coordinates training for Team Members.
Reports to Slot Station Supervisor/Slot Shift Supervisor/Slot Manager on day-to-day operations.
Ability to explain how to play the machines offered in the Casino.
Maintain proper radio etiquette.
Keep Team Members motivated.
Awareness of gaming lights on gaming machine(s).
Knowledge of location for all games on floor.
Ensure cleanliness of the gaming floor.
Perform other duties as assigned.

Benefits

FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
FREE Short-Term Disability, Life and Accident Insurance
FREE Meal during shift
FREE gaming license renewals
FREE uniform dry cleaning services
$1 per hour shift differential
Paid Time Off & Paid Holidays
Floating holidays
401(K) Retirement Program (match up to 4%)
Tuition Reimbursement
Health & Wellbeing Reimbursement
Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
Flex spending and Dependent care spending
Career advancement opportunities
Periodic Team Member contests and giveaways
Team Member dining and gift shop discounts