Slot Floorperson - Part-Time

Caesars Entertainment•St. Louis, MO

About The Position

Under general supervision, the Slot Floorperson contributes to an entertaining casino atmosphere by greeting and interacting with guests in a friendly manner and providing change and slot services. The role supports guest service and the integrity of casino operations by observing slot play, handling guest transactions, paying jackpots, maintaining machines and work areas, and following company policies, internal controls, and Missouri Gaming Commission requirements.

Requirements

Must be at least 21 years of age.
Must be able to obtain and maintain a valid gaming license.
Demonstrated ability to accurately account for cash transactions.
Demonstrated ability to work successfully with the public.
Ability to be physically mobile and stand or walk for 8 to 12-hour shifts.
Excellent guest service and communication skills.
Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds, and varying air quality.
Must present a professional appearance and demeanor at all times.
Regular and punctual attendance is required.

Responsibilities

Create an enjoyable environment for casino guests while observing slot play, ensuring the integrity of casino operations, and adhering to company policies, internal controls, and Missouri Gaming Commission requirements.
Respond to guest needs and accurately handle monetary transactions, including interactions with difficult guests.
Pay and verify jackpots and other hand pays on slot machines according to established procedures.
Promote the Caesars Reward program and present current card benefits and information to guests.
Accurately maintain and control money flow during the shift.
Assist with training new personnel as needed.
Patrol work areas to help meet cleanliness standards and address and resolve guest requests.
Repair minor machine malfunctions, keep games in the work area operational, and report games needing detailed repairs to Slot Technicians.
Replenish games with TITO paper as needed.
Assist with dispatching calls and logging paperwork when assigned by a supervisor.
Stay informed about upcoming marketing events and promotions and assist with slot-related marketing events.
Understand slot machines and how to read the pay table.
Perform other duties as assigned by management.