Slot Floorperson - Part-Time

Caesars Entertainment•St Louis, MO

About The Position

Under general supervision, the Slot Floorperson contributes to an entertaining atmosphere by greeting and interacting with guests in a friendly manner and providing change and slot services. The role includes assisting with slot-play observation and casino-operation integrity, handling guest monetary transactions, paying jackpots and other hand pays, maintaining money flow, and supporting the operation and cleanliness of slot areas. The position also involves promoting the Caesars Reward program, assisting with training and marketing events, replenishing TITO paper, and reporting games that require detailed repairs.

Requirements

Must be 21 years of age.
Must be able to obtain and maintain a valid gaming license.
Demonstrated ability to accurately account for cash transactions.
Demonstrated ability to work successfully with the public.
Ability to be physically mobile and stand or walk for 8 to 12-hour shifts.
Excellent guest service and communication skills.
Ability to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds, and varying air quality.
Must present a professional appearance and demeanor at all times.
Regular and punctual attendance is required.

Responsibilities

Create an enjoyable environment for casino guests, assist in observing slot play, help ensure the integrity of casino operations, and follow company policies, internal controls, and Missouri Gaming Commission requirements.
Respond to guest needs and accurately handle monetary transactions, including dealing resiliently with difficult guests.
Pay and verify jackpots and other hand pays on slot machines according to established procedures.
Promote the Caesars Reward program, understand current card benefits and information, and present the program to guests.
Accurately maintain and control money flow during the shift.
Assist with training new personnel as needed.
Patrol work areas to help meet cleanliness standards and address and resolve guest requests.
Repair minor machine malfunctions, ensure games in the work area are operational, and report games needing detailed repairs to Slot Technicians.
Replenish games with TITO paper as needed.
Assist with dispatching calls and logging paperwork when assigned by a supervisor.
Stay aware of upcoming marketing events and promotions and assist with the execution of slot-related marketing events.
Understand slot machines and how to read the pay table.
Perform other duties as assigned by management.