Slot Attendant

Tioga DownsNichols, NY
4d

About The Position

Are you ready to bring energy, excitement, and exceptional service to the gaming floor? We're seeking a dynamic Slot Attendant to support key areas of our Slot Operations department. In this fast-paced role, you'll assist guests, ensure machine functionality, and keep the fun rolling. If you love working with people and thrive in a lively environment, this is your chance to hit the jackpot with a rewarding career!

Requirements

  • High School diploma or GED required.
  • Must be able to count money in a fast-pace environment.

Nice To Haves

  • Previous work experience in guest service preferred.

Responsibilities

  • Responsible for the morale and direction of all front line associates.
  • Ensures the quality of systems operations in the slot department by communicating with all levels of systems users and offering direction and assistance, as needed.
  • Responsible for minor repairs of slot machines and related gaming equipment
  • Pays jackpots, break bills and fills ticket printers
  • Answers all guest questions
  • Maintain gaming logs and work tickets as required by gaming regulators
  • Monitors slot area for guest safety
  • Routinely inspects all supported equipment, identifying potential problems and repairing same, if possible.
  • Facilitates the flow of information throughout the Operations Department by attending regularly scheduled meetings.
  • Responsible for assisting customers with ATM issues/complaints.
  • Responsible for implementing and using the company’s “Be the BEST” culture with all guests and Associates.
  • Knowledge of gaming regulations
  • All other duties as assigned.

Benefits

  • Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)
  • Generous 401K plan - 100% Vested from the beginning!
  • Medical, Dental, Vision and Life Insurance available for Full-Time Employees
  • Paid Time Off, Sick Time and Holiday Pay
  • Tuition Reimbursement for eligible employees
  • Discounts available for Hotel, Restaurants, Spa Services, and more
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