Slot Attendant

Tioga Downs • Nichols, NY

4d

About The Position

Are you ready to bring energy, excitement, and exceptional service to the gaming floor? We're seeking a dynamic Slot Attendant to support key areas of our Slot Operations department. In this fast-paced role, you'll assist guests, ensure machine functionality, and keep the fun rolling. If you love working with people and thrive in a lively environment, this is your chance to hit the jackpot with a rewarding career!

Requirements

• High School diploma or GED required.
• Must be able to count money in a fast-pace environment.

Nice To Haves

• Previous work experience in guest service preferred.

Responsibilities

• Responsible for the morale and direction of all front line associates.
• Ensures the quality of systems operations in the slot department by communicating with all levels of systems users and offering direction and assistance, as needed.
• Responsible for minor repairs of slot machines and related gaming equipment
• Pays jackpots, break bills and fills ticket printers
• Answers all guest questions
• Maintain gaming logs and work tickets as required by gaming regulators
• Monitors slot area for guest safety
• Routinely inspects all supported equipment, identifying potential problems and repairing same, if possible.
• Facilitates the flow of information throughout the Operations Department by attending regularly scheduled meetings.
• Responsible for assisting customers with ATM issues/complaints.
• Responsible for implementing and using the company’s “Be the BEST” culture with all guests and Associates.
• Knowledge of gaming regulations
• All other duties as assigned.

Benefits

• Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)
• Generous 401K plan - 100% Vested from the beginning!
• Medical, Dental, Vision and Life Insurance available for Full-Time Employees
• Paid Time Off, Sick Time and Holiday Pay
• Tuition Reimbursement for eligible employees
• Discounts available for Hotel, Restaurants, Spa Services, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED