BA Slot Attendant PT (3353)
About The Position
The Slot Attendant greets guests in a friendly manner and maintains cleanliness and order in customer areas. This position is responsible for taking beverage orders and collecting payment from guests if they are purchasing alcohol. The Slot Attendant must always maintain a pleasant and courteous demeanor. The Slot Attendant is responsible for ensuring that the casino operation adheres to all required policies of the Indian Gaming Regulatory Act, National Indian Gaming Commission, Tribal Gaming Commission, and any state policy that affects tribal gaming. The Slot Attendant must be knowledgeable of these policies and procedures and be able to interpret information for the public. The Slot Attendant must also be knowledgeable of internal policies and procedures regarding cash handling, payouts, and overall staff requirements and strictly follow these daily.
Requirements
- High School Diploma or GED equivalent required.
- Minimum of six (6) months prior experience working with the public required.
Responsibilities
- Greeting and interacting with guests in a friendly, professional, and attentive manner.
- Answering questions about gaming machines, being familiar with the operation and performance of each machine and performing minor mechanical repairs to machines when needed.
- Showing customers where they can cash in their gaming machine tickets.
- Helping with refilling drinks for guests as needed.
- Maintaining guest contact and anticipating guest needs.
- Investigating player complaints and machine malfunctions.
- Following alcohol awareness procedures for preventing intoxication of guests and if they become intoxicated how to handle the guest.
- Demonstrating a high level of discretion and professionalism when dealing with daily operations and personnel issues.
- Being knowledgeable and able to follow all policies and procedures as outlined in the official Cash Handling Manual and the official Policies and Procedures Slot Manual established by S & K Gaming LLC.
- Adhering to company sanitation procedures and personal hygiene policies.
- Communicating continually during shift with Slot Supervisor to ensure smooth operations.
- Keeping immediate supervisor promptly and fully informed of all problems or unusual matters of significance and taking prompt corrective action where necessary.
- Performing all duties and responsibilities in a timely and effective manner in accordance with established policies.
- Keeping a neat and clean casino area.
- Vacuuming, wiping down machines, emptying trash and ash trays.
- Restocking and changing pop canisters and/or CO2 canisters.
- Maintaining the highest quality and production of the operation and always providing a favorable image.
- Maintaining a teamwork effort.
- Giving a warm and pleasant farewell to guests and inviting them to return.
- Periodic deep cleaning projects.
- Other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
