Slot Attendant Broken Bow

Choctaw Nation of Oklahoma•Broken Bow, OK

About The Position

The Slot Attendant has general knowledge of gaming machines and instructs customers on their use and features. The attendant issues jackpot payouts up to the established amount after obtaining appropriate approvals, resets jackpots and machines, and performs general machine maintenance. The role reports to the Slot or Casino Supervisor. This is a part-time position in Broken Bow. The listed shifts are Sunday 12 p.m.–7 p.m., Friday 3 p.m.–9 p.m., and Saturday 2 p.m.–8:30 p.m., with Monday through Thursday off. Pay is $5.00 per hour plus tips, with an average tip rate of $21 per hour. Weekly earned wage access is an option.

Requirements

Experience handling large volumes of cash.
Ability to apply basic math, including arithmetic, ratios, proportions, or conversions.
Ability to walk and stand for extended periods.
Ability to tolerate areas containing secondary smoke.

Responsibilities

Maintain a visible presence on the casino floor, build relationships with slot customers, and explain games, rules, and payout schedules.
Replenish thermal paper and address printer jams and bill acceptor malfunctions.
Identify and correct machine malfunctions, contacting team members to repair machines or program functionality when needed.
Respond to winning customers, obtain proper identification, verify hand pays, assist the Supervisor with jackpot processing and paperwork, pay customers, and assist with Title 31 transaction requirements according to established procedures.
Observe floor activity and report suspicious activity or procedural irregularities to the Casino/Slot Supervisor or Slot Shift Manager.
Know and follow Choctaw Casino Slot Policy and Procedures and other related SOPs.
Use computers to enter, access, or retrieve data.
Maintain accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
Perform other duties as assigned.