Part time- Slot Attendant
About The Position
The Slot Attendant is responsible for explaining game combinations, payouts, and jackpots, resetting slot errors, and responding to all customer needs in their assigned area. They provide general assistance to gaming players, safeguard company assets, and replace gaming machine cash out tickets. The role also involves assisting customers with gaming machines, providing directions, information about events, and assisting with slot operations and services. Promoting excellent customer service, understanding marketing and property information, and assisting with player card sign-ups are key aspects of the role. The Slot Attendant must maintain open communication with superiors, demonstrate outstanding customer and employee relations, and present a neat and clean appearance. Other duties may be assigned.
Requirements
- Must be at least 18 years old.
- Must possess a high school or equivalent diploma.
- Ability to obtain the appropriate license pursuant to the New York State Lottery regulations.
- Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
- Ability to respond to common inquiries from other employees or guests.
- Fluency in English required.
- Ability to write detailed instructions and correspondence.
- Ability to effectively present information in one-on-one and group situations.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimal.
- Ability to work with mathematical concepts such as probability and inference.
- Ability to create, read and analyze spread sheets of statistical data.
- Ability to decipher various reports and maintains reports upon request.
- Must be able to interact with internal and external guests in a professional manner.
- Must be able to work varying schedules to reflect the business needs of the property.
Nice To Haves
- Second language a plus.
Responsibilities
- Explain various game combinations, payouts, and jackpots.
- Reset slot errors, whenever necessary.
- Respond to all customers’ needs in assigned area.
- Render general assistance to gaming players, and forwards complaints to management as necessary.
- Safeguard company assets, and gaming keys.
- Replace gaming machine cash out tickets.
- Assist customers with gaming machines where necessary, and also provides directions, general information about upcoming events, and assists with slot operation, and services.
- Promote excellent customer service by answering patron questions, understands all marketing & property information, and rendering general assistance when necessary.
- Maintain an open line of communications with superiors.
- Assist customers with player card sign ups.
- Demonstrate and provide outstanding customer and employee relations at all times.
- Present oneself in a neat and clean appearance at all times.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
