SLEEP CONSULTANT (Lubbock) Non-Safety Sensitive
About The Position
Sleep Consultants promote and sell mattresses displayed on the showroom floor. They work directly with customers and employees across all departments, follow up with customer orders and inquiries, and assist with any problems associated with merchandise in conjunction with customer service and warehouse operations. They also work on an organizational level with other departments to ensure customer needs are met. This role involves answering customer questions about products, prices, availability, and product uses, emphasizing product features based on analyses of customer needs, and preparing sales tickets for orders obtained. The Sleep Consultant will assist customers in making product selections based on their specifications, recommend, select, and help locate or obtain merchandise based on customer needs, and describe merchandise and explain its use, operation, and care to customers. Knowledge of methods for showing, promoting, and selling products is essential, as is excellent customer relations. Additional duties include running the cashier till, auditing the safe, making bank deposits, and loading/unloading transfers and pickups, along with any other duties as directed by management.
Requirements
- Ability to communicate effectively with team members
- Positive attitude when working with customers
- Ability to assist in loading mattresses (lift up to 50 lbs)
- Advanced computer skills
- Knowledge of employment and merchandise handling procedures
Responsibilities
- Promote and sell mattresses displayed on showroom floor
- Work directly with customers and employees across all departments
- Follow up with customer orders and inquiries
- Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
- Work on an organizational level with other departments to ensure customer needs are met
- Answer customers questions about products, prices, availability, and product uses
- Emphasize product features based on analyses of customers needs
- Prepare sales tickets for orders obtained
- Assist customers in making product selections based on customers specifications
- Recommend, select, and help locate or obtain merchandise based on customer needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Running cashier till
- Auditing safe
- Making bank deposits
- Load and unload transfers and pickups
- Any other duties as directed by management
Benefits
- Health, Dental & Vision coverage
- 401k matching
- Life Insurance
- HSA
- FSA
- Accident coverage
- Critical Illness coverage
- Hospital Indemnity coverage
- Short- and Long-Term Disability
- Employee Assistance Program
- Paid Vacation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
