SLEEP CONSULTANT (Lubbock) Non-Safety Sensitive

Mathis Home • Lubbock, TX

13h • Onsite

About The Position

The Sleep Consultant is responsible for promoting and selling mattresses on the showroom floor, working directly with customers and employees across various departments. This role involves following up on customer orders and inquiries, assisting with merchandise-related problems in coordination with customer service and warehouse operations, and ensuring customer needs are met at an organizational level. Key duties include answering customer questions about products, prices, and availability, emphasizing product features, preparing sales tickets, assisting with product selections, and explaining merchandise use and care. The consultant is also expected to demonstrate excellent customer relations, operate the cashier till, audit the safe, make bank deposits, and handle loading and unloading of transfers and pickups.

Requirements

• Ability to communicate effectively with team members
• Positive attitude when working with customers
• Ability to assist in loading mattresses (lift up to 50 lbs)
• Advanced computer skills
• Knowledge of employment and merchandise handling procedures

Responsibilities

• Promote and sell mattresses displayed on show room floor
• Work directly with customers and employees across all departments
• Follow up with customer orders and inquires
• Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
• Work on an organizational level with other departments to ensure customer needs are met
• Answer customers questions about products, prices, availability, and product uses
• Emphasize product features based on analyses of customers needs
• Prepare sales tickets for orders obtained
• Assist customers in making product selections based on customers specifications
• Recommend, select, and help locate or obtain merchandise based on customer needs
• Describe merchandise and explain use, operation, and care of merchandise to customers
• Knowledge of methods for showing, promoting, and selling products
• Use excellent customer relations
• Running cashier till
• Auditing safe
• Making bank deposits
• Load and unload transfers and pickups
• Any other duties as directed by management

Benefits

• Fun work environment!
• Benefits Package - Health, Dental & Vision, 401k matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short- and Long-Term Disability and Employee Assistance Program
• Paid Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed