Skip Tracer

MEI Group • Arlington, TX

6d • Onsite

About The Position

MEI Group is seeking a driven, detail-oriented Skip Tracer to join their team in Arlington, TX. This role involves investigative work and problem-solving within the automotive and finance industries. MEI Group focuses on making vehicle ownership easier and more rewarding for customers and offers opportunities for career growth. The company has over 30 years of success and emphasizes innovation, collaboration, and helping customers get back on track.

Requirements

• Minimum 2 years of prior backend skip tracing collections experience is a requirement for this position.
• Team oriented.
• Ability to thrive and work in a fast-paced environment.
• Goal oriented.
• Proficient knowledge of FDCPA.
• Excellent verbal and written communication skills.
• Excellent interpersonal and organization skills.
• Detail-oriented with strong problem-solving and analytical skills.
• Strong ability to multitask and work independently under high pressure.
• Must meet daily, weekly, and monthly individual/departmental goals.
• Ability to receive, retain, and implement effective feedback.
• High School Diploma or GED required.

Nice To Haves

• Associate Degree, Technical Certification, or Bachelor’s Degree preferred.

Responsibilities

• Investigate and locate customers who have defaulted on their auto loans (91+ days delinquent).
• Utilize various skip tracing tools, databases, social media, and public records to gather accurate and actionable information.
• Maintain regular communication with third-party repossession agents, providing real-time updates on leads, addresses, and vehicle locations.
• Document all skip tracing efforts, findings, and updates in the collections management system with accuracy and timeliness.
• Collaborate with internal collections staff to align skip tracing strategies with overall recovery efforts.
• Monitor accounts in the skip queue and recommend next actions based on trace results and risk evaluation.
• Adhere to all federal and state compliance requirements, including FDCPA and company policies.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability
• 401(k) with company match
• Paid Time Off and Holidays
• Career growth opportunities — we promote from within
• Onsite gym access at our Arlington corporate office

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED