Skip Trace Investigator

Provest LLC•Tampa, FL

8h•Onsite

About The Position

The Skip Trace Investigator role is to perform investigative research for the purpose of identifying the most current location where a defendant in a legal action may be found to receive proper notice of the court's proceedings and the legal issue that specifically involves them.

Requirements

High School diploma or equivalent
Must be able to pass criminal background check
Ability to obtain a Florida investigative license
Working knowledge of Microsoft Office applications (Outlook, Word and Excel)
Professional communication skills (verbal and written)
Proven ability to take ownership, analyze and find creative solutions
Basic typing skills
Individuals must be able to work at least a 40 hour work week, Monday through Friday, and be available as situations arise requiring extended hours.

Nice To Haves

some college a plus
Previous skip trace, investigative or research experience a plus
Previous experience with internet search engine resources beneficial
Previous customer service or call center experience a plus

Responsibilities

Ensure appropriate processes are followed to meet or exceed performance standards and goals
Locate contacts using basic and advanced skip tracing tools
Locate contacts by searching private databases, public records, and the world wide web (including social media platforms)
Communicate with third parties for the purpose of acquiring contacts’ location information
Discern best contacts to make phone calls for contacting defendants located
Ensure investigation findings are communicated effectively in our proprietary system and legal documents
Ensure adherence to any client requirements
Comply with all federal, state, and local regulations with regards to personally sensitive information
Perform other related duties as required