Skip Tracer - On-Site - Dallas, Texas

Motorola Solutions•Dallas, TX

2d•Onsite

About The Position

Motorola Solutions is seeking an experienced Skip Tracer for their SCM division in Dallas, Texas. This division is a full-service recovery operation that connects lenders and repossession agents to facilitate quicker and more compliant recoveries. The Skip Tracer will manage a full queue of assignments, responsible for locating bank & finance customers and vehicles subject to repossession nationwide. This is an office-based position that involves outbound phone contact with customers, field contractors, and client bank employees. It is not a collections or sales job.

Requirements

High School Diploma, GED or equivalent is REQUIRED.
Legal authorization to work in the U.S. indefinitely is required.
1 to 2 years of Automotive Industry, or Collection/Repossession experience preferred.
Strong communication skills and phone skills to give clear and concise direction.
Experience interacting with business clients via phone/email.
Strong multi-tasking and organizational skills.
Strong attention to detail.
Professional appearance and demeanor.
High level of experience using G-Suite, MS Office and related applications.

Responsibilities

Locate bank & finance customers and vehicles subject to repossession nationwide.
Gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, people location software.
Use various location databases and software packages to locate vehicles subject to repossession (automatic license plate recognition software).
Work closely with repossession agents to coordinate activities.
Manage the repossession process for bank clients.
Work closely with bank employees.
Perform in-depth people/vehicle location searches.
Proactively monitor accounts and address a variety of issues.
Make phone contact with customers, field agents, and while skip tracing.