Skip Tracer - On-Site - Dallas, Texas

Motorola Solutions•Dallas, TX

2d•Onsite

About The Position

Motorola Solutions is seeking an experienced Skip Tracer to manage a full queue of assignments. This position is responsible for locating bank & finance customers and vehicles subject to repossession nationwide. This is not a collections or sales job, however, this position does involve outbound phone contact with customers, field contractors and client bank employees. This is a hybrid position and not solely a remote position, requiring candidates to work on-site at the Dallas, Texas location.

Requirements

High School Diploma or equivalent required.
Legal authorization to work in the U.S. indefinitely is required.
Employer work permit sponsorship is not available for this position.
Strong communication skills and phone skills to give clear and concise direction.
Experience interacting with business clients via phone/email.
Strong multi-tasking and organizational skills.
Strong attention to detail.
Professional appearance and demeanor.
High level of experience using G-Suite, MS Office and related applications.

Nice To Haves

1 to 2 years of Automotive Industry, or Collection/Repossession experience preferred.

Responsibilities

Gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, people location software.
Use various location databases and software packages to locate vehicles subject to repossession (automatic license plate recognition software).
Work closely with repossession agents to coordinate activities.
Manage the repossession process for bank clients.
Work closely with bank employees.
Perform in depth people/vehicle location searches.
Proactively monitor accounts and address a variety of issues.
Make phone contact with customers, field agents, and while skip tracing.