Skills Training Manager – Full Time

Momentum Community Economic Development Society•Calgary, AB

10d

About The Position

Momentum is a community economic development organization committed to innovative approaches to poverty reduction. Momentum empowers people to develop the skills and knowledge they need to manage their finances, start their own businesses, and train for a new job. With this focus on adult education, entrepreneurship, and community, we provide an environment for people to reach their goals. Momentum became certified as a Great Place to Work in Canada in 2021 and has maintained that certification each year since. Great Place to Work is a global authority on high-trust, high-performance workplace cultures. We offer competitive compensation and benefits, and we prioritize creating an open, equitable, inclusive, and growth-focused environment for everyone at Momentum. The Employment Training Department consists of two teams: the Skills Training Team and the Employment Services Team. Each team is led by a manager. Together, they provide strategic leadership to deliver integrated training programs that support sustainable employment opportunities for people living on low incomes to enter the skilled trades and technology sectors. The Skills Training Manager oversees effective program intake and recruitment, participant support, strong training outcomes, high-quality adult learning, stakeholder relationships, data entry, reporting, evaluation, compliance of funding contracts, business planning, and workplan project management. The Skills Training Manager works in close collaboration with the Employment Services Manager, Department Coordinator, and reports directly to the Director of Programs.

Requirements

Post-secondary education in the field of business, economics, human services or related discipline
Believer in Momentum’s vision and mission
Demonstrated leadership qualities that care about people, relationships, and psychological safety
Assertive communication skills to provide relevant coaching, feedback, and clarity to team members and stakeholders
Enterprising and innovative mindset
Experience working with marginalized or barriered individuals, including people living on a low-income, immigrants, newcomers, Indigenous people, people with disabilities, and 2SLGBTQ+ individuals
Knowledgeable in adult education and curriculum delivery
Program management, planning, and development experience
Results oriented
Excellent organization and time management skills to coordinate multiple priorities
Strong knowledge of program evaluation, analyzing data, and continuous quality improvement
High level of computer literacy and tech savviness
Open minded and able to research and stay current with labour market trends
Fiscally responsible with the ability to manage and interpret budgets

Nice To Haves

Experience in fund development and contract management an asset
Knowledge of CED an asset
Knowledge of the skilled trades and/or the technology sector an asset
Community and stakeholder engagement experience is an asset.

Responsibilities

Lead and supervise Skills Training team members (40%)
Provide overall strategic leadership of Employment Training programs (20%)
Co-lead the Employment Training Department business planning and development (20%)
Manage the Skills Training team finances (10%)
Develop and maintain strong industry and community engagement (10%)
Provide staff with an overall vision for the Employment Training Department and Skills Training Team.
Lead hiring and onboarding of new staff to their role, and continuously set clear expectations
Provide performance support to staff members, including regular check-ins, coaching, reviews, goal setting, KPI achievement, feedback, compensation, and professional development.
Evaluate and oversee fair and manageable workload distribution across the team.
Facilitate collaboration, communication and Momentum’s values within the team.
Encourage synergies within the Employment Training Department and with other Momentum departments.
Supervise recruitment, training and utilization of volunteers to enhance departmental programming.
Collaborate with Human Resources to ensure organizational policies and procedures are being followed.
Ensure Employment Training Department programs are consistent with CED principles and Momentum values.
Ensure consistent delivery of outcome-focused programs, and ongoing implementation of continuous quality improvement plans within the Employment Training Department.
Oversee departmental data management systems for program statistics, outcome measurement, communications, promotion and evaluation.
Support departmental marketing strategy to participants and employers.
Facilitate program use of space and non-financial resources.
Participate on the Program Managers Team, related staff committees, Momentum core committees, and in the wider work of Momentum
Co-lead team through annual strategic and business planning cycle.
Project management oversight and coordination on identified business plan objectives.
Support change management processes for organizational wide initiatives.
Collaborate and engage with appropriate internal and external stakeholders to keep the projects running smoothly.
Research and develop new or innovative skills training program ideas and partnerships to meet community need within the context of Momentum’s strategic map.
Manage new opportunities for the Skills Training team, including staffing resources, timelines, and operational logistics.
Co-lead department budget planning.
Support revenue generation plans with both ongoing funders and new revenue opportunities.
Ensure department budget is implemented and maintained successfully, with the goal of creating an annual surplus.
Support staff in ‘Thinking 3’ in their purchasing decisions.
Ensure the relationships with existing departmental funders are well managed.
Maintain and expand existing community partnerships and networks.
Ensure the relationships with technical training providers are well managed.
Participate in collaborative initiatives, community events, and consultations to engage diverse stakeholders in Employment Training Department activities.