Skills Program Facilitator – Full Time

Momentum Community Economic Development Society•Calgary, AB

About The Position

Momentum is a community economic development organization committed to innovative approaches to poverty reduction. Momentum empowers people to develop the skills and knowledge they need to manage their finances, start their own businesses, and train for a new job. With this focus on adult education, entrepreneurship, and community, we provide an environment for people to reach their goals. Momentum became certified as a Great Place to Work in Canada in 2021 and has maintained that certification each year since. Great Place to Work is a global authority on high-trust, high-performance workplace cultures. We offer competitive compensation and benefits, and we prioritize creating an open, equitable, inclusive, and growth-focused environment for everyone at Momentum.

Requirements

Post-secondary degree in Social Work or human services related field, complemented by other training or experience in career development, or community economic development
Experience in program management or facilitation, including evaluation and achieving results
Experience in working with multi-cultural and/or highly barriered individuals
Strong organizational, interpersonal and coordination skills
Creative, compassionate, shows initiative, flexible regarding work schedule
Experience in group facilitation
Able to work well independently and within a team setting
Good decision making and analytical skills
Relevant experience in non-profit sector
Excellent interpersonal and communication skills, including presentation skills
Strong computer literacy including MS Office suite, and Outlook

Nice To Haves

Experience in working with volunteers an asset
Strong knowledge of trades and the apprenticeship system, an asset
Understanding of the trades and Calgary labour market an asset
Knowledge of GoA Funding an asset

Responsibilities

Effective delivery of the StartWork program.
Performing community outreach.
Facilitating information sessions.
Participant intake and assessment.
Participant data management.
Providing comprehensive wraparound supports for participants through the program length.
Meeting outcomes as specified by the program logic model and funder contract.
Implement and monitor marketing activities for each StartWork training cohort.
Deliver presentations about the program in the community and to Momentum staff and classes.
Schedule and conduct program information sessions.
Manage the interview and selection process as per Momentum and funder guidelines.
Engage & select suitable candidates for the program.
Ensure unaccepted candidates are referred to other more appropriate interventions.
Ensure the funding application and funding processes are clearly understood by the participant.
Facilitate and deliver the first day orientation of the program.
Support the coordination and delivery of the upgrading component, including scheduling classes, workshops, guest speakers, and special events, while ensuring a high-quality participant experience.
Establish and maintain strong relationships with participants and instructors, providing ongoing support, monitoring progress, and maintaining a visible presence in classes, presentations, and program events.
Implement evaluation and feedback during upgrading, and recommend program changes based on trend analysis.
Workshop facilitation when needed.
Enforce participants’ attendance, participation, and other program policies.
Ensure program policies and procedures are in alignment with Momentum and funders.
Liaise with Government staff on an as needed basis.
Contribute to internal and external reporting.
Consistently maintain accurate and updated participant records in the Government’s database (Compass) and internally through the Dynamics 365 CRM.
Support participants’ day-to-day concerns, particularly with respect to funding, financial issues, transportation, attendance, etc.
Make appropriate referrals as required and follow up regarding outcomes.
Maintain familiarity with the scope and variety of services and programs available to support participants.
Inform the Department Coordinator of any participant financial or disciplinary issues.
Arrange for tutoring/mentoring, driver’s training, English lessons, etc.
Attend team meetings, Momentum staff meetings, community meetings and events.
Participate in organizational activities – Committees, monthly chores, reception cover off, etc.
Maintain an awareness of issues in the broader community/economy affecting participants and the work of the program.
Develop and maintain relationships with referring agencies.
Ensure Momentum’s values are reflected in the work.
Contribute to Momentum’s culture and shared accountability by working collaboratively with others and pitching in to get things done beyond the scope of one’s own role.
Participate in team, Momentum and community meetings, committees, activities, and events as capacity allows.
Attend relevant training, conferences, seminars, and workshops, as schedule allows.