SKILLS TRAINER -CAMPBELL COUNTY CLINIC

Volunteers of America Northern Rockies•Gillette, WY
•Onsite

About The Position

The Skills Trainer provides support, skills training, and one-on-one supervision to clients as outlined in their treatment plans. The role maintains case records and documentation in accordance with Volunteers of America Northern Rockies’ policies and procedures, and coordinates facility operations and client needs with other staff. Services may be provided individually or in groups and include support with coping skills, self-care, social interaction, illness and crisis management, daily living activities, community awareness, and transitional support for residential services. The Skills Trainer is part of a multidisciplinary treatment and client care team, conducts in-home skills-training visits, and assists with day-treatment materials and facility upkeep. The position also provides services within the Alcohol Recovery Center detoxification process, including non-medical monitoring, medication monitoring under applicable policies, basic risk assessment and referral, crisis prevention, and coordination with clinical staff and emergency services when needed. The role supports daily facility operations, transports clients as authorized, may administer drug and alcohol screens as authorized, and uses program assessments as directed. This position works in a residential facility and requires some travel. It has no direct supervisory responsibilities. The employee is expected to follow program and agency policies, participate in supervision, meetings, and training, and meet productivity expectations.

Requirements

  • High school diploma or GED.
  • 1–2 years of training and/or experience in adult education, working with populations with learning disabilities, or working with people with severe mental illness.
  • Possess and maintain a valid driver’s license.
  • Obtain and maintain CPR/First Aid, Mental Health First Aid, and MANDT certifications within the first 30 days of employment; training for certification will be provided in-house.
  • Crisis-management skills.
  • Ability to work with multiple staff, clients, and agencies.
  • Proficiency with Microsoft Office software, including Outlook, Word, and Excel.
  • Ability to meet tight deadlines under pressure.
  • Strong organizational skills.
  • Ability to work independently and as part of a team.
  • Practical oral and written communication skills.
  • Demonstrate behaviors aligned with servant leadership and the organization’s cultural values.

Nice To Haves

  • Experience working with people experiencing mental illness and/or substance-use problems.
  • Experience working with people actively experiencing a crisis.
  • Experience working with people in a residential service environment.
  • 3–5 years of training and/or experience in adult education, working with populations with learning disabilities, or working with people with severe mental illness.

Responsibilities

  • Provide support, supervision, activities, and individual or group skills training outlined in client treatment plans.
  • Conduct in-home skills-training visits to help clients develop independent-living skills.
  • Participate as a member of multidisciplinary treatment and client care teams, and attend assigned team, community partner, and case-staffing meetings.
  • Prepare materials for day treatment, including copies or packets, group-room setup, and workspace organization.
  • Clean program facilities and areas as needed or assigned.
  • Provide services within the Alcohol Recovery Center detoxification process, including non-medical client monitoring as prescribed by program policies and procedures.
  • Monitor clients’ medications in accordance with medical policies and procedures.
  • Conduct basic risk assessments and promptly refer clients to the program coordinator, primary clinician, or on-call staff for expanded assessment or intervention as needed.
  • Support clients’ life and medical safety, behavioral control, and crisis prevention within the scope of practice; contact supervisors, clinicians, and emergency services when needed.
  • Contact clinical staff when professional support, increased intervention, alternative placement, or a different level of care may be needed.
  • Coordinate daily facility operations, including required monitoring, walkthroughs, and room searches according to program needs.
  • Transport clients to services and appointments when authorized by program needs and treatment plans.
  • Administer drug and alcohol screens or tests when needed and authorized by clinical staff or the primary therapist.
  • Use program assessments with clients as directed, including DLA-20, MIS, ORS/SRS, PHQ-9, GAD-7, LOCUS, SOWS, or CIWA.
  • Maintain case records and other documentation in accordance with agency policies.
  • Learn and comply with agency policies and procedures for the programs served.
  • Participate in required supervision, staff meetings, and training.
  • Meet productivity and billable-hour expectations set by leadership.
  • Perform other duties as assigned.
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