SKILLS TRAINER

Volunteers of America Northern Rockies•Sheridan, WY
•Onsite

About The Position

The Skills Trainer provides support, skills training, and one-on-one supervision to clients as outlined in their treatment plans. The role maintains case records and documentation according to Volunteers of America Northern Rockies policies and procedures, and coordinates facility operations and client needs with other staff. Services may be provided individually or in groups and include coping skills, self-care, social interaction, illness and crisis management, daily living activities, community awareness, and transitional support. The Skills Trainer works as part of a multidisciplinary treatment and care team, supports residential and day-treatment operations, and provides services in the Alcohol Recovery Center detoxification process within the scope of the role. This position is based at Sheridan County Clinic in Sheridan, Wyoming, in a residential facility environment. It is a full-time, non-exempt position with a day shift. Some travel is required. The role has no direct supervisory responsibilities.

Requirements

  • High school diploma or GED.
  • 1–2 years of training and/or experience in adult education, working with populations with learning disabilities, or working with people with severe mental illness.
  • Possess and maintain a valid driver’s license.
  • Obtain and maintain CPR/First Aid, Mental Health First Aid, and MANDT certifications within the first 30 days of employment; training will be provided.
  • Demonstrate crisis-management ability.
  • Ability to work with multiple staff members, clients, and agencies.
  • Proficiency with Microsoft Outlook, Word, and Excel.
  • Ability to meet tight deadlines under pressure.
  • Strong organizational skills.
  • Ability to work independently and as part of a team.
  • Practical oral and written communication skills.
  • Demonstrate behaviors aligned with servant leadership and the organization’s cultural values.

Nice To Haves

  • Experience working with people experiencing mental illness and/or substance use problems.
  • Experience working with people who are actively experiencing a crisis.
  • Experience working with people in a residential service environment.
  • 3–5 years of training and/or experience in adult education, working with populations with learning disabilities, or working with people with severe mental illness.

Responsibilities

  • Provide client support, supervision, activities, and individual or group skills training as specified in treatment plans.
  • Conduct in-home skills training visits to help clients develop independent living skills.
  • Participate as an integral member of multidisciplinary treatment and client care teams.
  • Attend team meetings, community partner meetings, and case staffing as assigned.
  • Prepare materials and spaces for day-treatment activities, including preparing copies and packets and organizing the group room and workspace.
  • Clean program facilities and areas as needed or assigned.
  • Provide services within the Alcohol Recovery Center detoxification process, including non-medical monitoring as prescribed by program policies and procedures.
  • Monitor client medications in accordance with medical policies and procedures.
  • Conduct basic risk assessments and refer clients to the program coordinator, primary clinician, or on-call staff when expanded assessment or intervention is needed.
  • Support clients’ life and medical safety, behavioral control, and crisis prevention within the scope of practice; contact supervisors, clinicians, or emergency services when needed.
  • Contact clinical staff when situations require professional support, increased intervention, alternative placement, or a different level of care.
  • Coordinate daily facility operations, including required monitoring, walkthroughs, and room searches of the facility and clients according to program needs.
  • Transport clients to services and appointments when authorized by program needs and treatment plans.
  • Administer drug and alcohol screens or tests when needed and authorized by clinical staff or the primary therapist.
  • Use program assessments with clients, such as DLA-20, MIS, ORS/SRS, PHQ-9, GAD-7, LOCUS, SOWS, or CIWA.
  • Maintain case records and other documentation in accordance with agency policies.
  • Learn and comply with agency and program policies and procedures.
  • Participate in required supervision, staff meetings, and training.
  • Meet productivity and billable-hour expectations established by leadership.
  • Perform other duties as assigned.

Benefits

  • On-the-job training for new positions.
  • Professional development opportunities, coaching, and career pathways.
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