Skilled Ford Auto Technician | AutoNation Ford North Canton

AutoNation • Jackson Township, OH

33d

About The Position

The Skilled Technician performs vehicle repair and maintenance according to dealer and factory standards. The role builds customer loyalty by developing trust and ensuring customers’ confidence in AutoNation as a provider of vehicle safety and reliability. The technician diagnoses malfunctions, completes authorized repairs, conducts inspections, documents work, and collaborates with the Parts Department and Service Advisors to manage production and customer communication. The position includes factory-sponsored training as appropriate and opportunities for career growth into roles such as Master-Certified Technician, Service Advisor, or Service Management.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience as an automotive technician.
• Automotive technical training, varying based on store needs.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.
• Passion for cars and customer service.

Responsibilities

• Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately according to dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
• Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
• Conduct multi-point inspections and make appropriate recommendations to support vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician tools that are not inventoried by the Service department as special tools.
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.
• Achieve targeted production and Customer Satisfaction Index goals.

Benefits

• Competitive pay and benefits.
• Paid training and OEM certification support.
• Competitive compensation and 401k matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.
• Career growth opportunities across AutoNation’s nationwide locations and into Service, Sales, Management, Regional, and Executive roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED