Ski Technician - South Lake Tahoe
About The Position
Ski Butlers is hiring seasonal Ski Technicians in South Lake Tahoe, California. Technicians interact with customers by delivering rental equipment to their accommodations, providing on-mountain support, and collecting gear at the end of the rental period. The role emphasizes customer service, clear communication, sound decision-making, accountability, teamwork, and creating a memorable vacation experience. Daily operations are divided into morning and evening shifts. Full-time and part-time roles are available, and weekend and holiday work is expected. No previous experience is required.
Requirements
- Valid driver's license.
- Must be available to work weekends and holidays.
- No previous experience required.
Responsibilities
- Complete scheduled and reactive ski and snowboard rental fittings using traditional in-accommodation service and express no-contact drop-off delivery.
- Arrive within five minutes of the agreed-upon time for deliveries.
- Set clear customer expectations about the scope of service.
- Choose appropriate equipment for each guest based on their skill level and current resort conditions.
- Provide equipment support to guests within 45 minutes.
- Return scheduled rental equipment to the shop, sanitize and re-sticker it, and prepare it for its next use.
- Maintain delivery vehicle cleanliness and fuel levels.
- Pack orders for future delivery.
- Set up the next shift and future team members for success.
- Perform basic ski and snowboard tuning, waxing, and general equipment maintenance.
- Make and answer customer phone calls with a positive and inviting tone.
- Restock delivery vehicles with extra equipment.
Benefits
- Free Alterra Mountain Company employee pass.
- Reimbursement for an Epic Tahoe Local Pass.
- Unlimited access to all Alterra Mountain Company-owned resorts.
- Ability to upgrade to a full Ikon Pass at a heavily discounted rate.
- Ability to ski every day, barring blackout dates at Deer Valley.
- Access to more than 645 industry-discounted brands through ExpertVoice.
- Discounted access to Rossignol, Dynastar, and Lange equipment.
- 401(k) benefit and employer match for staff members over 18 years old.
- $18 per hour base wage plus tips.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
