Ski Patrol Training Coordinator - Winter 26/27

Grand America Hotels & Resorts • Huntsville, UT

3d

About The Position

The Ski Patrol Training Coordinator establishes and manages a consistent training program to prepare Ski Patrollers to manage mountain hazards and provide high-quality guest service and care. The role develops specialized knowledge and practical skills while establishing a consistent baseline of proficiency across the department. The coordinator reports to the Ski Patrol Director and works closely with Team Leads, Hill Captains, Snow Safety, and qualified instructors. The position must remain sufficiently separate from daily Ski Patrol operations to allow effective training-program planning, delivery, and evaluation. When operational coverage is needed, the coordinator may serve as a Hill Captain or rotation patroller, provided those duties do not interfere with training responsibilities.

Training areas include new-hire training; guest service; mountain geography and terrain knowledge; trail maintenance and hazard marking; first aid and scene management; toboggan handling; incident investigation; annual refreshers; dispatch; snowmobile operations; lift evacuation; avalanche mitigation and rescue; in- and out-of-bounds search and rescue; and other training as required.

The role works indoors and outdoors in variable weather, snow, and mountain conditions. It requires appropriate personal protective equipment and adherence to Ski Patrol safety practices and resort policies.

Requirements

• Four or more seasons of ski patrol experience.
• Demonstrated proficiency in Ski Patrol operations and applicable mountain safety practices.
• Ability to plan, organize, deliver, and evaluate classroom- and field-based training.
• Effective communication, facilitation, coaching, and recordkeeping skills.
• Strong commitment to the success of individual patrollers, the department, and the resort.
• Ability to coordinate multiple instructors, schedules, and operational priorities.
• Sound judgment and ability to work effectively in high-risk, rapidly changing mountain environments.
• Ability to provide constructive feedback and apply consistent proficiency standards.
• Valid EMT, OEC, or higher medical certification.
• PRO 1 avalanche certification.

Nice To Haves

• OEC instructor certification.

Responsibilities

• Develop and maintain an annual training plan based on operational needs, recurring requirements, incident trends, and input from Patrol leadership, Team Leads, and Snow Safety.
• Schedule and communicate training activities in coordination with department operations.
• Select and coordinate qualified instructors and subject-matter experts.
• Develop or organize training materials, practical exercises, evaluations, and refresher activities.
• Assess employee participation and demonstrated proficiency, identify gaps, and provide or coordinate remedial training.
• Use evaluation results, operational feedback, and incident trends to improve instruction and training priorities.
• Maintain and archive accurate records of training, participation, qualifications, and demonstrated proficiency.
• Verify that patrollers receive the instruction and skill development required for their assigned roles.
• Support Ski Patrol operations as a Hill Captain or rotation patroller when needed and when training responsibilities permit.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed