Ski Patrol Dispatcher - Winter 26.27 Seasonal - Full/Part Time

Alterra•Steamboat Springs, CO

4d•$23 - $29•Onsite

About The Position

The Ski Patrol Dispatcher is the communication hub for all patrol operations, ensuring timely and accurate coordination of resources to support guest and employee safety. This position is responsible for managing radio and phone communications, logging incidents, tracking patrol personnel, and providing logistical support during daily operations and emergency responses.

Requirements

Must possess excellent public relations and communications skills as well as high level of friendliness
Must handle stressful situations
Proficiency with radios, phone systems, and basic computer applications required
Strong verbal communication skills and ability to multitask in a fast-paced environment
Ability to maintain accurate records and prioritize tasks effectively
Calm demeanor and decision-making skills during emergencies
Adhere to all safety policies
Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards
Must be at least 18 years of age
Clearly speak and understand the English language
Must hear clearly with or without a hearing device
Ability to work weekends, holidays, and variable shifts as required by resort operations.

Nice To Haves

Prior dispatch, emergency services, or ski patrol experience, preferred
Knowledge of mountain operations and ski area terrain, preferred
First Aid/CPR certification, preferred

Responsibilities

Monitor and operate resort radio channels, maintaining clear and professional communication at all times.
Maintain calm, clear, and concise communication under high-stress situations.
Receive and relay calls for service, emergencies, and operational needs to appropriate patrol personnel.
Serve as the first point of contact for outside agencies (fire, EMS, police, search and rescue).
Dispatch patrol teams to medical, evacuation, and rescue incidents.
Log all incidents, responses, and communications in real time using dispatch software or paper logs.
Maintain accurate tracking or personal and resources.
Assist in preparing incident reports and ensuring all required documentation is complete.
Coordinate with lift operations, grooming, snowmaking, and other departments for hazard management and mountain safety.
Track trail openings/closures, weather conditions, and avalanche control operations.
Support command staff during mass-casualty or complex incidents.
Compliance with all company policies and procedures as well as any regulatory requirements
Other duties as assigned

Benefits

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
Discounted skiing and riding for friends and family of eligible employees
Vacation and Sick Time policies for eligible employees to rest, relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees
Free regional bus pass