Ski School Manager - Winter 26.27

Alterra • Snowshoe, WV

5d • Onsite

About The Position

Snowshoe Mountain Resort is seeking a dynamic and visionary individual to lead its Children’s Ski and Snowboard School (Kids World), Pre-Ski School (childcare), and Bike School programming. The Ski School Manager will inspire and guide the team, ensuring lessons and activities exceed guest expectations, drive the mission forward, create unforgettable experiences, and achieve outstanding financial results. This is a Flex Position for 9-11 months per year, offering the opportunity to use off months for travel or personal time. The role is benefit-eligible after 30 days of employment and may require working early mornings, weekends, and holidays.

Requirements

• High School Diploma or GED

Nice To Haves

• PSIA/AASI Level II (or higher) or comparable (four years fulltime teaching experience would be comparable)
• Knowledge of safety practices
• CPR/first aid certification preferred

Responsibilities

• Manage Bike School, Children’s Ski & Snowboard School (Kids World), and Pre-Ski School (Child Care).
• Recruit, train, and develop top-tier staff.
• Create and update procedural and training materials.
• Establish training schedules and guidelines.
• Ensure staff meet departmental standards and child-to-staff ratios.
• Conduct regular performance audits and manage specific programming and events.
• Develop service standards, KPIs, and staff recognition programs.
• Oversee onboarding, including interviews, paperwork, and housing.
• Update handbooks and training materials.
• Collaborate on SOPs for teaching methodologies, guest services, and safety.
• Manage inventory and order supplies.
• Match instructors to roles and handle quality control.
• Support instructors with challenges and monitor performance.
• Foster high standards, open communication, and manage operations in the Director’s absence.
• Assist supervisory staff with daily duties.

Benefits

• Affordable on-mountain employee housing available for rent.
• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED