Ski School Manager - Winter 26.27

Snowshoe Mountain • Snowshoe, WV

4d • Onsite

About The Position

Snowshoe Mountain Resort is seeking a dynamic leader with a passion for snow sports and childcare to manage its Children’s Ski and Snowboard School (Kids World), Pre-Ski School (childcare), and Bike School programming. This role involves inspiring and guiding staff, ensuring guest satisfaction, and achieving financial goals. The ideal candidate will create unforgettable experiences and elevate mountain adventures.

Requirements

• High School Diploma or GED
• PSIA/AASI Level II (or higher) or comparable (four years fulltime teaching experience would be comparable)
• Knowledge of safety practices
• CPR/first aid certification preferred

Responsibilities

• Manage Bike School, Children’s Ski & Snowboard School (Kids World), and Pre-Ski School (Child Care)
• Recruit, train, and develop top-tier staff
• Create and update procedural and training materials
• Establish training schedules and guidelines
• Ensure staff meet departmental standards and child-to-staff ratios
• Conduct regular performance audits and manage specific programming and events
• Develop service standards, KPIs, and staff recognition programs
• Oversee onboarding, including interviews, paperwork, and housing
• Update handbooks and training materials
• Collaborate on SOPs for teaching methodologies, guest services, and safety
• Manage inventory and order supplies
• Match instructors to roles and handle quality control
• Support instructors with challenges and monitor performance
• Foster high standards, open communication, and manage operations in the Director’s absence
• Assist supervisory staff with daily duties

Benefits

• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED