Skate Host -The Skating Edge Ice Arena

The Sports Facilities Companies • Los Angeles, CA

1d • Onsite

About The Position

The Skate Host is a highly visible, guest-facing role at The Skating Edge Ice Arena, responsible for creating a safe, fun, and welcoming environment for skaters. Skate Hosts monitor the ice, assist guests, provide excellent service, and help maintain a positive atmosphere while ensuring rink safety procedures are followed. The role also supports special events, rink cleanliness, and other departments as needed.

Requirements

• Must be at least 18 years of age.
• Must be an intermediate-level skater or better.
• Must be available to work evenings, weekends, and holidays.
• Must be comfortable skating for extended periods of 4–8 hours per shift.
• Must be enthusiastic, reliable, and team-oriented, with excellent interpersonal skills.
• Must be able to maintain focus in a high-volume, fast-paced environment and stressful situations.
• Must have excellent guest service skills.
• Must be able to lift 40 pounds waist high.
• Must be able to sit or stand for extended periods, indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions.
• Must be able to work in cold and inclement weather for prolonged periods.
• Must be able to push and pull heavy objects across the ice while skating backwards.

Nice To Haves

• Previous experience as a Skate Host or in a similar role.

Responsibilities

• Monitor skaters on the ice and help maintain a safe and enjoyable experience.
• Greet guests warmly and offer guidance and support.
• Provide exceptional guest service on and off the ice.
• Educate skaters about rink rules and encourage compliance.
• Alert management to unsafe or potentially hazardous ice conditions.
• Execute policies and procedures professionally and accurately.
• Assist guests during incidents or falls and contact management when necessary.
• Resolve guest concerns and complaints professionally or direct them to the appropriate manager.
• Help maintain the cleanliness and safety of the ice and surrounding area, especially during inclement weather.
• Assist with special-event set-up, monitoring, and clean-up.
• Participate in training sessions and team member meetings.
• Assist other departments as necessary.
• Perform other duties assigned by management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed