Skate Guard

City of Elkhart•Elkhart, IN

12d•Onsite

About The Position

NIBCO Skate Guards/Attendants are responsible for the safety of NIBco patrons by preventing accidents and responding quickly to emergencies. They must know and be able to perform ice skating skills, follow and enforce NIBCO policies and rules at all times, and perform routine maintenance to the facility, such as sweeping, picking up trash, and cleaning restrooms. The role requires effective verbal communication with both the public and staff, and participation in in-service trainings.

Requirements

Must be at least 15 years old with reliable transportation to and from work.
Basic knowledge of ice skating and familiarity with ice rink rules and safety guidelines.
Must possess a demonstrated level of ability and experience in areas of oral and written communication.
Ability to handle cash transactions accurately.
Ability to work with people and calm/deescalate tense situations when necessary.
Must be able to effectively prioritize daily work functions.
Good ice skating skills.
Ability to stop and assist patrons from the ice to their feet when necessary.
Must have a positive demeanor when in contact with the public.

Nice To Haves

First aid training and certification preferred.
Customer service experience is a plus.
Knowledge of or willingness to learn how to sharpen ice skates with a machine.

Responsibilities

Monitor and enforce safety regulations on the ice rink.
Ensure visitors follow safety guidelines, such as wearing appropriate gear and adhering to skating rules.
Help with the skate rental process and keep an inventory of rental equipment and concession supplies.
Regularly inspect and maintain ice skate rental equipment.
Help with transactions for the admissions, concessions, and skate rental counters.
Assist with the planning and execution of ice park events and programs.
Communicate with the NIBCO Manager about facility issues and concerns.
Help maintain food and drink inventory at the concessions stand.
Assist with regular facility cleaning.