SJAC Program Manager

Harris County•Houston, TX

1d•Onsite

About The Position

The SJAC Program Manager assists the Adult Services Deputy Director in managing all phases of the Senior Justice Assessment Center (SJAC). The position directly supervises two Program Supervisors and all Forensic Case Managers and participates as a member of the specialized management team in Adult Services Division program planning, problem-solving, policy development, personnel matters, and decision-making. The Program Manager participates in staff hiring and training, oversees assigned staff administrative processes, and contributes to budgeting, public education, public relations, and coordination with partner agencies and county departments. The role is based at 2525 Murworth Drive, Houston, Texas, and is a regular full-time position with a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule. Employment is contingent on passing a background check and drug screen.

Requirements

Bachelor’s degree in Social or Behavioral Sciences, Social Work, Public Administration, or a related field.
At least five years of verifiable, full-time paid case management work experience with adults in a social services setting.
At least four years of verifiable, full-time paid supervisory experience in a social services setting.
Training and experience using a personal computer and software such as Microsoft Outlook, Word, Excel, PowerPoint, and case management software.
Reliable transportation, a valid Texas driver’s license, and auto liability insurance.
Knowledge of management and supervisory principles and practices, including program planning, contract requirements, budgeting, direction, coordination, and evaluation.
Knowledge of case management and administration principles, practices, and techniques, including documentation and records management.
Ability to value and work successfully with people of varied socioeconomic, ethnic, and cultural backgrounds and distinctive needs and capabilities.
Skill operating a personal computer and standard and specialized software, including electronic case management and client financial systems.
Good written and oral communication skills.
Self-discipline and dependability, with the ability to meet deadlines, complete assignments, multitask, and work independently.
Ability to contribute effectively to team or work-unit goals, objectives, and activities.
Ability to maintain ethical conduct, honesty, integrity, respect, confidentiality, and fairness.
Ability to establish and maintain effective relationships with residential facilities, care providers, family members, benefit carriers, government officials and departments, community partners and resources, and the general public.
Employment is contingent upon passing a background check and drug screen.

Responsibilities

Directly supervise SJAC Program Supervisors and all Forensic Case Managers.
Participate in Adult Services Division program planning, problem-solving, policy development, personnel issues, and decision-making as part of the specialized management team.
Participate in hiring and training staff.
Approve assigned staff timesheets every two weeks.
Receive and monitor monthly mileage report forms for assigned staff.
Complete annual Performance/Development Plans and evaluations for assigned staff.
Attend Program Manager meetings as required.
Attend County Administrative staff meetings.
Participate in the budget process.
Provide public education, speeches, and public relations related to program objectives.
Promote interagency cooperation by attending agency and community meetings and participating in committees as requested or required.
Help coordinate interaction between the program, other agencies, and county departments.