Site Training Specialist

EverOn Data Center Services•Waukee, IA

20d

About The Position

The Site Training Specialist develops, facilitates, and supervises training programs. The role organizes and directs site training, standardizes training processes, drives innovation across the account, supports alignment of existing sites, and assists with setup and turnover of new sites. The position may require on-site emergency response.

Requirements

Bachelor’s degree or equivalent experience.
At least 7 years in a Critical Engineering role or related experience.
Ability to develop and maintain positive working relationships across all levels of the T5 organization, with existing and potential customers, and with external vendors and suppliers.
Previous training experience.

Nice To Haves

Experience working with learning management systems.

Responsibilities

Train new hires on company policies and procedures, using methods suited to the purpose or audience, and organize initial site orientation.
Create, track, and report training schedules for site employees and keep employees informed about training and their progress.
Maintain the site training database and create printed and instructional training materials.
Research curricula and stay current on industry and competitor developments.
Gather feedback from management, employees, and other departments about training effectiveness and identify improvements.
Assess employee retention of course material through tests and quizzes.
Organize CFT tests and Boards; coordinate and monitor Boards to ensure consistent standards and accurate, complete records.
Schedule and conduct meetings with management to identify training topics and areas requiring additional instruction.
Recommend training materials and methods; order and maintain in-house training equipment and facilities; and manage the budget.
Maintain the site drill schedule to ensure compliance with the SOW and playbook.
Organize and lead drills as outlined in the client’s playbook and the SOW.
Coordinate with Sit and T5FM Leadership to ensure drills follow the T5 Continuous Training directive and that all primary and secondary drill scenarios are completed each year.
Track and report outcomes of training and maintain company training records.
Update CFT program curricula as required and provide updates to Site Leadership as required by the customer.
Support site onboarding through development and/or review of Day 1 procedures.
Train account personnel on procedure development and Change Management items requiring training, tracking, and spot checks to ensure changes are fully implemented.