Site Manager - Training Provided

Foundation Communities • Austin, TX

6d • Onsite

About The Position

Foundation Communities’ Tax Help program is hiring enthusiastic, motivated team members to provide high-quality tax return preparation at its Austin-area tax sites during the 2027 tax filing season. The Site Manager oversees seasonal tax center operations, supports and guides volunteer tax preparers, and helps ensure sites operate efficiently. No previous experience is required; support is provided during training.

This is a temporary position running from mid-December 2026 through April 2027. Seasonal schedules may be full-time or part-time and include weekdays, evenings, and weekends. Positions are available at Prosper Center North and South, Round Rock Public Library, and Taylor Public Library. Compensation is $21.00–$22.00 per hour.

Requirements

• Strong interpersonal skills.
• Prior experience working in a fast-paced environment.
• Proficiency with technology and knowledge of computer operations and software.
• Written and verbal proficiency in English.
• Complete all specified paid training and tax certifications.

Nice To Haves

• Ability to communicate proficiently in multiple languages, written and verbal: English and Spanish, Arabic, and/or American Sign Language.

Responsibilities

• Manage site opening and closing procedures and maintain the site according to the host’s guidelines.
• Resolve conflicts involving clients and volunteers.
• Support, guide, and provide ongoing training to volunteer tax preparers.
• Prepare, review, and transmit tax returns to the IRS.
• Process acknowledgements for electronically transmitted returns and work with the Transmitting office to resolve rejected returns and retransmit them.
• Use email, scanning software, Google Drive, and other technology in site operations.
• Protect client confidentiality.
• Complete all specified paid training and tax certifications.
• Perform other job-related duties reasonably assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed