Change & Training / Site Adoption Specialist

Fusion Consulting

7d•Remote

About The Position

Fusion Consulting is seeking an experienced Change & Training / Site Adoption Specialist to drive organizational change management, user training, and adoption activities in a complex SAP transformation environment. The role prepares business users for new systems, processes, and ways of working through change strategies, training programs, and site-readiness initiatives. The specialist works with project managers, business stakeholders, functional teams, and local site representatives to support solution adoption, smooth transitions, and sustainable outcomes across multiple locations. The role is based remotely in Tokyo, Japan, with travel to Yamagata when requested by the client. The specialist will bridge the global English-speaking business and potentially Japanese-speaking local operations, and may lead a client-side workstream and large projects in the future. Fusion describes this position as an opportunity to help shape its growing presence in Japan and work with global clients and cross-border teams.

Requirements

Proven experience in organizational change management (OCM), training, or business adoption roles within large-scale IT or business transformation projects.
Strong understanding of change management methodologies, stakeholder engagement, and organizational readiness assessment.
Experience developing and delivering training strategies, learning materials, and end-user training programs.
Hands-on experience coordinating site readiness, user adoption, and change management activities across multiple business locations.
Familiarity with SAP implementations, enterprise applications, or digital transformation programs.
Experience managing change communications, stakeholder alignment, and business engagement initiatives.
Knowledge of change management frameworks such as Prosci ADKAR, Kotter, or similar methodologies.
Ability to measure training effectiveness, monitor adoption KPIs, and identify opportunities for improvement.
Excellent communication, facilitation, organizational, and stakeholder management skills, including the ability to work effectively across business and technical teams.

Responsibilities

Develop and execute change management and training strategies for SAP implementation, transformation, and rollout initiatives.
Lead organizational change impact assessments, stakeholder analysis, and site-readiness evaluations.
Design and deliver training programs, including instructor-led sessions, virtual training, workshops, and digital learning materials.
Develop user guides, training documentation, communication materials, and knowledge-transfer resources.
Coordinate site adoption activities so local business teams are prepared for system deployment and process changes.
Build and maintain relationships with key stakeholders, local change champions, super users, and business representatives.
Monitor training effectiveness, user engagement, adoption metrics, and organizational readiness throughout the project lifecycle.
Support go-live preparation, hypercare, and post-implementation adoption initiatives.
Identify potential resistance to change, address adoption challenges, and implement continuous improvement measures.

Benefits

Competitive salary and benefits package.
Work environment that supports long-term career development.
Regular workshops, academies, and optional in-house training.
CHF 1,500 annually (approximately JPY 280,000) for professional development.
Close mentoring by senior leaders in a flat-hierarchy culture.
Remote work from anywhere in Japan if the client project allows.
Flexibility to work from a preferred global location for 25 days, with client permission.
Annual vacation of up to 20 days, depending on seniority.
Flexible time off beyond standard holiday allowances.
Team integration budget for meeting, collaborating, and team bonding.
Birthday gift.
Bonuses for work anniversaries at 5, 10, and 15 years.
Annual performance bonus of 10%, based on company KPIs.
Referral bonuses if a referred candidate is hired by Fusion, available up to Director level.