Site Trainer - First shift

TTM•Syracuse, NY

About The Position

TTM Technologies, Inc. is a global manufacturer of printed circuit boards, mission systems, RF components, and related assemblies. The Site Trainer provides leadership in developing and implementing site training and development programs. The role analyzes training trends and results, develops approaches to improve training effectiveness, monitors employee certifications and recertifications, and works with site leadership to identify training needs. It promotes consistent, fair, and compliant training practices and may require flexible hours across shifts. The Site Trainer plans, facilitates, and implements employee training; maintains certification records and training matrices; coordinates certification testing and vendor training; and evaluates and updates training programs and materials. The role develops training plans and status reports, communicates trainee progress and training issues to managers and site leadership, supports employee communications about procedural changes, and oversees administration and tracking of applicable training funds and grants. It works with the Corporate Training Manager to implement training content and monitor site training-budget spending. The position requires effective communication with employees and leaders across functions, sound problem-solving and organizational skills, and proficiency with Microsoft Office applications. The employee spends most of the workday seated at a computer workstation and must comply with applicable export-control requirements, including ITAR, EAR, and OFAC policies and laws.

Requirements

  • Associate’s degree in a business-related field required, or equivalent experience.
  • Knowledge of procedures and process training or related experience in manufacturing operations.
  • Knowledge of training concepts and principles.
  • Ability to assess training progress and communicate effectively with operators, technicians, engineers, supervisors, and managers.
  • Ability to solve problems and develop solutions, methods, or systems that can improve company outcomes and reduce costs.
  • Ability to recommend and implement process improvements and follow projects through to completion.
  • Ability to follow directions and procedures accurately, organize facts and figures, and perform basic arithmetic, including calculating averages.
  • Ability to attend or conduct meetings to negotiate, explain, persuade, or present information.
  • Strong written and oral communication, presentation, interpersonal, organizational, time-management, and attention-to-detail skills.
  • Ability to manage multiple tasks and projects, work independently with minimal supervision, collaborate with cross-functional teams, and build strong internal and external relationships.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Ability to make effective, timely, and unbiased decisions.
  • Willingness and ability to work flexible hours across all shifts as needed.
  • Ability to spend most of the workday sitting at a computer workstation.
  • Ability to comply with export-control requirements, including identifying ITAR products, recognizing foreign-person visitors, following facility visitor authorization procedures, understanding export requirements for shipments leaving the United States, and managing vendor approvals for ITAR manufacturing and services.

Nice To Haves

  • Bachelor’s degree preferred.
  • Two to five years of experience in a training-related function, preferably in a manufacturing environment.

Responsibilities

  • Plan, develop, facilitate, and implement employee training programs.
  • Track employee training certifications, recertifications, and decertifications.
  • Coordinate certification tests with Operations and grade written test portions.
  • Maintain operator certification records and work with departments to keep training matrices current.
  • Work with department supervisors and managers to identify training needs and implement programs to address them.
  • Evaluate existing training programs and update training materials to reflect current business needs.
  • Develop and maintain monthly, quarterly, and annual training plans and report on their status and results.
  • Communicate training issues, concerns, and trainee progress to managers and site leadership.
  • Work with functional organizations to develop training guidelines.
  • Recommend employee retraining and improvements to training programs and materials.
  • Help communicate changes, updates, and new procedures to employees.
  • Coordinate training programs and employee participation with outside vendors as needed.
  • Track and administer CT training funds and grants, including audits, usage, and application renewals.
  • Work with the Corporate Training Manager to implement training materials and content and monitor spending against the site training budget.
  • Develop communications to inform employees about training updates and programs.
  • Work flexible hours or shifts as needed or requested.
  • Perform other duties as assigned.
  • Comply with TTM export-control policies and applicable laws, including ITAR, EAR, and OFAC requirements.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k).
  • Flexible spending and health savings accounts.
  • Accident benefits.
  • Life insurance and disability benefits.
  • Paid vacation and holidays.
  • An annual or quarterly company bonus may apply, depending on position assignment.
  • Alternative-shift positions may be eligible for a shift premium, depending on assigned shift and location.
  • Benefits are available on the first of the month following the hire date; some positions offer only PTO and holiday benefits.
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