Site Technology Technician (230 Day)

Wichita Public Schools•Wichita, KS

1d•Onsite

About The Position

The Site Technology Technician reports to the Building Principal and possesses strong knowledge and skills in computer repair, networking, and troubleshooting. This role collaborates with the Site Technology Specialist (STS) to integrate technology into the curriculum and support staff development, ultimately aiming to enhance student achievement. The technician models effective, efficient, legal, and ethical technology use within the building. They assist the STS in maintaining the site's technology hardware, software, and network infrastructure, providing level one technical support to staff and students. This position requires the ability to perform assignments with a minimum of supervision and deliver high-quality work.

Requirements

High School Diploma or GED required
Technical training in computer repair, A+ or related
Ability to communicate both verbally and written in order to communicate with others inside and outside of the organization for the purpose of giving and obtaining information
Ability to communicate effectively with a Supervisor when their discretion is needed
Ability to perform as an effective team player
Ability to plan, organize, make decisions and prioritize work to meet the daily demands of the building
Exhibit a professional manner and a positive attitude
Use good judgment to make decisions on recurring assignments
Display a significant degree of professionalism and confidentiality
Ability to conform to proper standards of professional dress and appearance
Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them
Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues
Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service
In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave
Any deviation from assigned hours must have prior approval from the employee’s supervisor or building administrator
All employees are required to report to work dressed in a manner that reflects a positive image of USD 259 and is appropriate for their position

Nice To Haves

4 years related experience preferred

Responsibilities

Works under the supervision of the Site Technology Specialist (STS).
Displays a high skill level and technical expertise relating to computer technology, networking and other functions of the assignment.
Conducts in-service training activities for building personnel regarding the proper use and maintenance of computer equipment and software.
Meets specified deadlines and confers with STS to assure the satisfactory execution and completion of a specific job.
Works cooperatively with others in order to maintain a harmonious and efficient operation.
Coordinates with STS and district support organizations on technology issues for the site, including determining priority, tracking backlog of requests, and escalating problems as necessary.
Performs workstation hardware/software setup and maintenance, including hardware upgrades and installs, OS installs and updates, software installs and updates, and repair of hardware components.
Serves as a resource for troubleshooting technology systems issues (hardware, software, network).
Demonstrates understanding of site network topology.
Performs network administration, including assisting the STS in managing student and staff user accounts and network shares, installing and managing server-based applications, and performing network troubleshooting of switches and network drops.
Performs all other duties as required by the STS.
Assists with additional duties as assigned by supervisor.