13585 - Site Support Worker

S.U.C.C.E.S.S.Vancouver, BC
Onsite

About The Position

The Site Support Worker provides on‑site presence, tenant support, and basic safety monitoring at an affordable housing site. This role ensures tenants feel supported, the building remains safe and secure, and emergent issues are escalated appropriately.

Requirements

  • Maintain visible presence on-site to promote safety and deter inappropriate behavior.
  • Conduct regular walk‑throughs of common areas, hallways, and exterior site grounds.
  • Identify and report maintenance or safety concerns (e.g., broken lights, spills, security issues).
  • Monitor visitor activity and ensure entry/exit protocols are followed.

Responsibilities

  • Greet and assist tenants with general inquiries about building operations, services, and procedures.
  • Provide information, reassurance, or direction during unexpected situations (e.g., noise complaints, minor disputes, or concerns about other tenants).
  • Support a welcoming, respectful, and community‑focused environment.
  • Maintain visible presence on-site to promote safety and deter inappropriate behavior.
  • Conduct regular walk‑throughs of common areas, hallways, and exterior site grounds.
  • Identify and report maintenance or safety concerns (e.g., broken lights, spills, security issues).
  • Monitor visitor activity and ensure entry/exit protocols are followed.

Benefits

  • paid time off ‘monthly wellness days’ (up to 12 days per year)
  • additional agency holidays (2 additional statutory holidays)
  • 3 weeks annual vacation (starting) and up to 6 weeks (maximum)
  • company-funded pension (GRRSP)
  • extended health & dental plan
  • employee & family assistance programs
  • access to wellness programs
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