Site Support Intern

SAIC • Reston, VA

7d • Onsite

About The Position

SAIC is seeking a Site Support Technical Intern for an entry-level internship providing onsite support at its Reston, Virginia office. The internship offers the opportunity to apply classroom learning in real-world situations, explore career options, and gain insight into an IT organization and its work environment. Interns can work year-round and are expected to work 20–27 hours per week.

The intern will work with other interns at a walk-up center to support onsite customers. They will provide technical support on assignments using established procedures and guidance from an assigned technical mentor. The role offers exposure to technical and support functions across an IT organization. Mentors will determine the specific day-to-day duties and responsibilities. The internship also supports development of communication, personal effectiveness, presentation, creative problem-solving, and influencing skills.

Requirements

• High school education and at least one year of college coursework in a technical field.
• Actively enrolled in a bachelor's degree program, preferably in Computer Science, Information Systems, Information Technology, Computer Engineering, Cyber Security, or a related IT discipline.
• Anticipated graduation date of Spring 2028 or later.
• U.S. citizenship.
• GPA of 3.0 or higher.
• Task- and customer-oriented.
• Demonstrated initiative and self-starting ability.
• Ability to operate in a fast-paced, changing environment with flexibility and a positive attitude.
• Strong written and verbal communication skills and ability to cooperate with a team.

Nice To Haves

• CompTIA A+ or Network+ certification(s).
• Mac experience.

Responsibilities

• Staff a walk-up center with other interns to support onsite customers.
• Provide technical support on assignments using established procedures and guidance from an assigned technical mentor.
• Apply fundamentals, concepts, and procedures to extend classroom knowledge into workforce experience.
• Explore technical and support functions across an IT organization.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern